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EAS — Weekly Call Report (week of 2026-06-01)
498 calls across EAS · 2026-06-01 → 2026-06-07 (MDT) · 200 after-hours (40%) · classified against EAS's custom call-reason taxonomy.
📄 One-pager summary · 📎 download raw CSV: 2026-06-01 · 2026-06-02 · 2026-06-03 · 2026-06-04 · 2026-06-05 · 2026-06-06 · 2026-06-07
At a glance
| Metric | Total | During hrs | After hrs |
|---|---|---|---|
| Calls handled | 498 | 298 | 200 |
| Bookable opportunities | 148 (30%) | 92 | 56 |
| Booked (firm) | 70 | 34 | 36 |
| Capture rate — firm ÷ bookable | 47% | 37% | 64% |
| Soft commits (coming in) | 8 | 5 | 3 |
| Booking rate incl. soft commits | 53% | 42% | 70% |
What were the calls? (totals)
Breakdown (details)
Booked (firm) — 70 (14%)
| Reason | Calls |
|---|---|
| Booked | 64 |
| Follow Up - Reschedule | 5 |
| Likely Booked (Soft Commit) | 1 |
Soft commit / coming in — 8 (2%)
| Reason | Calls |
|---|---|
| Likely Booked (Soft Commit) | 6 |
| Tow In | 2 |
Unbooked / lost — 75 (15%)
| Reason | Calls | Court |
|---|---|---|
| Unbooked - Transferred (had booking intent) | 27 | Avoca |
| Unbooked - AI Aversion | 11 | Avoca |
| Unbooked - Time Concern | 10 | EAS |
| Unbooked - Rejected Agent | 8 | Avoca |
| Unbooked - Callback (Previous Job) | 8 | Avoca |
| Booked | 7 | — |
| Unbooked - Call Back Later | 3 | Avoca |
| Unbooked - Pending Coordination | 1 | EAS |
Everything else (not an opportunity) — 345 (69%)
| Reason | Calls | Example |
|---|---|---|
| Excused - Hung Up Under 20s | 111 | The call was brief and the customer indicated it was made by mistake. No issues or concerns were discussed, and no customer name was provided. The age |
| Follow Up - ETA | 41 | The customer called South Park Tire & Auto Center to inquire about the status of their car, which they had left at the shop on Friday. The main concer |
| Excused - Transfer to Specific Person | 31 | Contextual Summary: The customer called EAS Tire & Auto and asked to speak with David. The agent, who identified herself as Sarah but did not spec |
| Excused - Transfer to Shop / Leave Message | 23 | Contextual Summary: The customer called EAS Tire & Auto to check on the status of their Honda CR V, specifically to see if the oil change and tire |
| Excused - Vendor / B2B | 20 | The customer, Dean from Grove Toyota, called EAS Tire & Auto regarding a repair order for a "rent strut" with PO number 13110, which they do not have. |
| Excused - Info - Hours / Location | 18 | The customer, identified as Avoca Test, called Davis Repair to inquire about the shop's address and hours of operation. The agent, Sarah, provided the |
| Unbooked - Quote Only | 18 | Customer Kayla called EAS Tire & Auto - Kipling to inquire about the cost of brakes, rotors, and calipers for her Honda Element. She was seeking a pri |
| Excused - Silence | 13 | There is no transcript provided. Please provide a transcript of the conversation for a contextual summary. |
| Excused - Outside of Services | 9 | The customer called EAS Tire & Auto on Tower Rd to inquire about scheduling an overhaul check for an old diesel VW bus. The main issue discussed was w |
| Excused - No Reason | 9 | The call was brief and disconnected. No customer information or issue was provided, and the conversation did not progress beyond the initial greeting. |
| Follow Up - Confirming Time | 8 | The customer called EAS Tire & Auto to confirm details about a new appointment and requested that the agent check their account. The customer initiall |
| Excused - Info - Service Offered Inquiry | 8 | The customer called Fifth Gear Automotive to inquire if the shop services diesel vehicles and to ask about the shop's hours. The agent confirmed that |
| Follow Up - Cancel | 6 | The main reason for the call was that Michael Fuse wanted to cancel a previously scheduled appointment for a brake flush, as he realized he had alread |
| Excused - Test Call | 4 | The main reason for the call was that the customer, Sandy Corsello, was testing the capabilities of the AI agent at Fifth Gear Automotive as part of c |
| Follow Up - Complaint | 4 | The customer called EAS Tire & Auto - Kipling to urgently inquire about the delivery of their van. The main issue discussed was the customer's expecta |
| Excused - Other Questions | 4 | Contextual Summary: The customer called Fifth Gear Automotive seeking to determine if they had previously visited the shop, as they were trying to |
| Follow Up - Reschedule | 3 | The customer, listed as "Avoca Test," called to reschedule an existing appointment for their 1971 Volkswagen Bug. The original appointment was set for |
| (no transcript) | 3 | |
| Excused - Info - Parts / Inventory | 3 | Contextual Summary: The customer called R S G Offroad to inquire about purchasing an SPC upper control arm ball joint replacement part. The main i |
| Excused - Returning Call | 3 | The call was brief and did not proceed beyond the initial greeting. The customer mentioned missing a call from Fifth Gear Automotive and indicated the |
| Excused - Spam | 2 | The call was an automated message from the monitoring center for Colorado Fire Services LLC, notifying EAS Tire & Auto in Windsor about a trouble cond |
| Follow Up - Invoice/Payment | 1 | Customer Stephanie Orange called regarding her 2018 Subaru Forester. She expressed concerns about being able to pick up her vehicle and inquired about |
| Excused - Internal Call | 1 | Customer Joel, an employee of Expert 4WD & Auto, called the main line after being sent via Uber to 840 Grant Avenue to pick up a vehicle. Upon arrival |
| Excused - Info - Warranty Question | 1 | The customer called R S G Offroad regarding a warranty issue related to work performed about a year ago. The customer wanted to speak with a customer |
| Follow Up - Other Update | 1 | Customer Lex Howard called EAS Tire & Auto after arriving for an 11:00 appointment and finding the shop closed and the doors locked. The agent, Sarah, |
What would move the dial fastest
- Hard-commit capability (EAS/AutoOps): 8 soft commit(s) are coming in but never book because a firm slot can't be locked — the biggest single lever.
- More early/same-day availability (EAS): 10 call(s) wanted a slot that wasn't there.
- AI-court fixes (Avoca): 57 bookable call(s) lost to system errors / AI handling.
Key findings
No findings written yet for this report. Add qualitative findings (transcript-level observations, store-config bugs, notable callers) in reports/findings/week-of-2026-06-01-findings.md; they are spliced in here on every re-gen and survive re-classification.
By location
| Location | Calls | After hrs | Bookable | Booked | Capture |
|---|---|---|---|---|---|
| EAS - 5th Gear | 37 | 9 | 10 | 6 | 60% |
| EAS - Windsor | 19 | 7 | 8 | 6 | 75% |
| EAS - Thornton | 35 | 14 | 10 | 6 | 60% |
| EAS - Cooper Auto | 21 | 3 | 9 | 5 | 56% |
| EAS - Lakewood | 16 | 7 | 10 | 5 | 50% |
| EAS - Antero Auto | 19 | 13 | 7 | 4 | 57% |
| EAS - RSG Offroad | 27 | 15 | 6 | 4 | 67% |
| EAS - Aurora Tower | 32 | 5 | 8 | 4 | 50% |
| EAS - Davis Repair | 24 | 16 | 6 | 3 | 50% |
| EAS - Total Auto | 26 | 11 | 7 | 3 | 43% |
| EAS - Ponderosa | 18 | 10 | 8 | 3 | 38% |
| EAS - Aurora | 30 | 15 | 9 | 3 | 33% |
| EAS - Crestline | 15 | 5 | 3 | 2 | 67% |
| EAS - Centennial | 19 | 6 | 6 | 2 | 33% |
| EAS - Platte | 9 | 2 | 4 | 2 | 50% |
| EAS - Chatfield | 16 | 5 | 3 | 2 | 67% |
| EAS - Kipling | 30 | 5 | 9 | 2 | 22% |
| EAS - Loveland | 15 | 5 | 5 | 2 | 40% |
| EAS - South Park | 16 | 7 | 2 | 1 | 50% |
| EAS - Expert 4WD | 36 | 13 | 5 | 1 | 20% |
| EAS - Arapahoe Crossing | 7 | 5 | 3 | 1 | 33% |
| EAS - Aurora Mississippi Ave | 6 | 6 | 3 | 1 | 33% |
| EAS - Colorado Springs | 14 | 7 | 6 | 1 | 17% |
| EAS - Englewood | 11 | 9 | 1 | 1 | 100% |
By day
| Date | Calls | During | After | Booked | Capture |
|---|---|---|---|---|---|
| 2026-06-01 | 7 | 5 | 2 | 1 | 100% |
| 2026-06-02 | 35 | 14 | 21 | 18 | 100% |
| 2026-06-03 | 87 | 16 | 71 | 13 | 62% |
| 2026-06-04 | 99 | 81 | 18 | 7 | 30% |
| 2026-06-05 | 108 | 78 | 30 | 9 | 29% |
| 2026-06-06 | 118 | 86 | 32 | 14 | 34% |
| 2026-06-07 | 44 | 18 | 26 | 8 | 62% |
Calls by group & shop
Every call, grouped by outcome then shop. Each timestamp opens the recording.
Booked (firm) — 70
5th Gear (6) — 06-02 01:05 PM · 06-02 02:41 PM · 06-02 02:46 PM · 06-02 02:52 PM · 06-03 07:19 AM · 06-03 12:01 PM
Thornton (6) — 06-03 12:34 AM · 06-04 07:25 AM · 06-04 09:48 AM · 06-05 07:20 AM · 06-05 05:49 PM · 06-06 03:40 PM
Windsor (6) — 06-02 11:30 PM · 06-02 11:36 PM · 06-04 09:05 AM · 06-04 11:37 AM · 06-05 08:09 AM · 06-06 01:14 PM
Cooper Auto (5) — 06-02 11:00 PM · 06-02 11:42 PM · 06-05 01:30 PM · 06-05 01:31 PM · 06-06 09:02 AM
Lakewood (5) — 06-03 12:38 AM · 06-06 11:47 AM · 06-07 12:50 PM · 06-07 01:02 PM · 06-07 01:39 PM
Antero Auto (4) — 06-02 09:29 PM · 06-02 09:39 PM · 06-03 11:01 AM · 06-05 07:22 AM
Aurora Tower (4) — 06-03 01:37 AM · 06-05 04:11 PM · 06-06 01:46 PM · 06-06 05:02 PM
RSG Offroad (4) — 06-02 10:13 PM · 06-02 10:19 PM · 06-05 06:21 PM · 06-06 09:58 AM
Aurora (3) — 06-03 01:13 AM · 06-03 01:33 AM · 06-04 05:42 PM
Davis Repair (3) — 06-02 10:24 PM · 06-02 10:29 PM · 06-07 01:09 PM
Ponderosa (3) — 06-05 09:41 AM · 06-06 01:50 PM · 06-07 10:02 AM
Total Auto (3) — 06-02 09:00 PM · 06-02 09:04 PM · 06-03 12:28 AM
Centennial (2) — 06-01 07:17 AM · 06-04 03:51 PM
Chatfield (2) — 06-06 08:40 AM · 06-07 09:56 AM
Crestline (2) — 06-02 05:47 PM · 06-07 11:42 AM
Kipling (2) — 06-06 03:24 PM · 06-07 02:18 PM
Loveland (2) — 06-03 12:42 AM · 06-06 08:15 AM
Platte (2) — 06-04 10:38 AM · 06-06 05:06 PM
Arapahoe Crossing (1) — 06-03 01:23 AM
Aurora Mississippi Ave (1) — 06-06 02:22 PM
Colorado Springs (1) — 06-03 12:51 AM
Englewood (1) — 06-03 12:45 AM
Expert 4WD (1) — 06-02 10:35 PM
South Park (1) — 06-06 09:17 AM
Soft commit / coming in — 8
5th Gear (2) — 06-02 01:19 PM · 06-05 02:29 PM
Kipling (2) — 06-03 01:26 AM · 06-04 03:40 PM
Aurora Mississippi Ave (1) — 06-06 07:47 AM
Aurora Tower (1) — 06-05 05:35 PM
Centennial (1) — 06-05 09:59 PM
South Park (1) — 06-02 05:58 PM
Unbooked / lost — 75
Aurora (6) — 06-03 12:57 AM · 06-04 06:00 PM · 06-05 01:54 PM · 06-06 08:41 AM · 06-06 12:13 PM · 06-06 12:44 PM
Colorado Springs (5) — 06-03 12:50 AM · 06-03 01:02 AM · 06-06 06:40 PM · 06-07 02:20 PM · 06-07 03:46 PM
Cooper Auto (5) — 06-05 04:11 PM · 06-05 04:44 PM · 06-06 07:28 AM · 06-06 09:14 AM · 06-07 01:01 PM
Kipling (5) — 06-04 10:29 AM · 06-05 09:36 AM · 06-06 08:58 AM · 06-06 09:01 AM · 06-06 09:12 AM
Lakewood (5) — 06-03 08:37 PM · 06-05 10:46 PM · 06-06 03:14 PM · 06-06 05:27 PM · 06-07 11:35 AM
Ponderosa (5) — 06-05 03:56 PM · 06-05 06:08 PM · 06-06 08:58 AM · 06-07 06:48 AM · 06-07 04:13 PM
5th Gear (4) — 06-05 10:16 AM · 06-05 10:17 AM · 06-05 10:36 AM · 06-06 12:21 PM
Antero Auto (4) — 06-02 09:22 PM · 06-03 05:20 PM · 06-05 03:06 PM · 06-06 08:53 AM
Davis Repair (4) — 06-03 08:09 PM · 06-04 02:53 PM · 06-04 04:28 PM · 06-05 04:47 PM
Expert 4WD (4) — 06-04 02:50 PM · 06-05 08:44 AM · 06-05 02:06 PM · 06-06 08:54 AM
Thornton (4) — 06-04 06:37 AM · 06-04 10:53 AM · 06-06 12:46 PM · 06-06 01:36 PM
Total Auto (4) — 06-04 11:43 AM · 06-04 02:28 PM · 06-05 10:40 AM · 06-05 03:00 PM
Aurora Tower (3) — 06-06 09:52 AM · 06-06 10:39 AM · 06-06 05:10 PM
Centennial (3) — 06-02 02:03 PM · 06-04 02:36 PM · 06-06 02:43 PM
Loveland (3) — 06-04 06:15 AM · 06-06 07:36 AM · 06-06 08:17 AM
Arapahoe Crossing (2) — 06-04 09:33 AM · 06-06 10:57 AM
Platte (2) — 06-05 04:42 PM · 06-05 04:43 PM
RSG Offroad (2) — 06-04 05:12 PM · 06-06 12:11 PM
Windsor (2) — 06-04 04:50 PM · 06-05 06:49 PM
Aurora Mississippi Ave (1) — 06-03 01:16 AM
Chatfield (1) — 06-04 10:37 AM
Crestline (1) — 06-06 01:04 PM
Everything else (not an opportunity) — 345
Expert 4WD (31) — 06-02 10:37 PM · 06-03 08:23 PM · 06-04 07:29 AM · 06-04 07:39 AM · 06-04 10:29 AM · 06-04 10:30 AM · 06-04 11:16 AM · 06-04 11:18 AM · 06-04 11:28 AM · 06-04 12:28 PM · 06-04 12:56 PM · 06-04 01:02 PM · 06-04 01:33 PM · 06-04 01:33 PM · 06-04 01:42 PM · 06-04 02:17 PM · 06-04 05:25 PM · 06-04 05:30 PM · 06-04 09:27 PM · 06-05 08:14 AM · 06-05 08:41 AM · 06-05 02:18 PM · 06-05 02:48 PM · 06-05 03:20 PM · 06-05 04:07 PM · 06-05 04:23 PM · 06-05 08:53 PM · 06-06 09:03 AM · 06-06 10:16 AM · 06-06 02:37 PM · 06-06 05:49 PM
5th Gear (25) — 06-02 08:51 PM · 06-03 07:33 AM · 06-03 10:38 AM · 06-03 12:03 PM · 06-03 12:28 PM · 06-03 01:34 PM · 06-03 02:11 PM · 06-03 08:02 PM · 06-04 10:08 AM · 06-04 11:34 AM · 06-04 12:56 PM · 06-04 12:57 PM · 06-04 05:14 PM · 06-05 09:32 AM · 06-05 09:37 AM · 06-05 10:28 AM · 06-05 10:29 AM · 06-05 12:15 PM · 06-05 02:11 PM · 06-05 02:11 PM · 06-05 02:31 PM · 06-05 04:00 PM · 06-06 09:44 AM · 06-07 05:18 PM · 06-07 05:31 PM
Thornton (25) — 06-03 12:37 AM · 06-03 07:15 PM · 06-03 07:21 PM · 06-03 08:20 PM · 06-04 10:34 AM · 06-04 02:35 PM · 06-04 03:53 PM · 06-04 05:23 PM · 06-04 06:46 PM · 06-04 07:08 PM · 06-04 07:22 PM · 06-05 04:01 AM · 06-05 02:00 PM · 06-05 02:02 PM · 06-05 03:10 PM · 06-05 05:50 PM · 06-06 07:54 AM · 06-06 10:05 AM · 06-06 10:51 AM · 06-06 01:48 PM · 06-06 01:49 PM · 06-06 02:42 PM · 06-06 02:52 PM · 06-06 02:54 PM · 06-07 01:40 PM
Aurora Tower (24) — 06-03 07:22 AM · 06-03 07:54 AM · 06-04 06:21 PM · 06-04 09:28 PM · 06-05 08:12 AM · 06-05 09:03 AM · 06-05 05:42 PM · 06-06 09:44 AM · 06-06 10:19 AM · 06-06 10:45 AM · 06-06 11:18 AM · 06-06 11:28 AM · 06-06 11:46 AM · 06-06 12:32 PM · 06-06 12:34 PM · 06-06 12:35 PM · 06-06 12:35 PM · 06-06 01:26 PM · 06-06 01:28 PM · 06-06 01:32 PM · 06-06 04:57 PM · 06-07 09:42 AM · 06-07 06:11 PM · 06-07 10:28 PM
Aurora (21) — 06-03 07:58 PM · 06-03 08:01 PM · 06-03 08:03 PM · 06-03 08:37 PM · 06-03 08:38 PM · 06-04 10:19 AM · 06-04 01:51 PM · 06-04 04:49 PM · 06-04 05:38 PM · 06-04 05:39 PM · 06-04 05:42 PM · 06-04 05:59 PM · 06-05 05:39 PM · 06-06 09:32 AM · 06-06 05:55 PM · 06-06 06:18 PM · 06-07 08:23 AM · 06-07 11:08 AM · 06-07 11:21 AM · 06-07 02:05 PM · 06-07 05:31 PM
Kipling (21) — 06-03 06:07 PM · 06-03 08:04 PM · 06-04 09:22 AM · 06-04 09:34 AM · 06-04 10:36 AM · 06-04 03:00 PM · 06-04 03:00 PM · 06-04 04:47 PM · 06-04 05:05 PM · 06-05 09:10 AM · 06-05 09:37 AM · 06-05 06:05 PM · 06-05 06:11 PM · 06-06 09:02 AM · 06-06 09:05 AM · 06-06 09:06 AM · 06-06 09:18 AM · 06-06 09:19 AM · 06-06 09:43 AM · 06-06 01:20 PM · 06-06 05:45 PM
RSG Offroad (21) — 06-02 10:32 PM · 06-02 10:33 PM · 06-03 06:26 PM · 06-03 08:03 PM · 06-04 07:55 AM · 06-04 11:18 AM · 06-04 01:02 PM · 06-04 01:05 PM · 06-04 01:14 PM · 06-05 07:58 AM · 06-05 12:36 PM · 06-05 12:45 PM · 06-05 12:46 PM · 06-05 02:02 PM · 06-05 02:03 PM · 06-05 02:29 PM · 06-05 03:50 PM · 06-05 06:24 PM · 06-05 10:50 PM · 06-06 01:28 PM · 06-06 05:18 PM
Total Auto (19) — 06-02 09:06 PM · 06-03 02:40 PM · 06-03 08:04 PM · 06-04 01:16 PM · 06-04 01:17 PM · 06-04 01:19 PM · 06-04 02:52 PM · 06-04 05:26 PM · 06-04 05:44 PM · 06-05 08:10 AM · 06-05 10:05 AM · 06-05 11:56 AM · 06-05 03:19 PM · 06-05 03:21 PM · 06-05 03:25 PM · 06-06 08:55 AM · 06-06 09:33 AM · 06-06 09:34 AM · 06-06 09:35 AM
Davis Repair (17) — 06-02 10:33 PM · 06-03 06:23 PM · 06-03 08:23 PM · 06-04 11:39 AM · 06-04 03:00 PM · 06-04 04:29 PM · 06-04 07:09 PM · 06-05 05:48 AM · 06-05 07:01 AM · 06-05 08:10 AM · 06-05 06:33 PM · 06-06 09:03 AM · 06-06 11:19 AM · 06-06 03:17 PM · 06-06 03:56 PM · 06-07 01:52 PM · 06-07 01:52 PM
South Park (14) — 06-01 11:14 AM · 06-02 12:21 PM · 06-02 12:22 PM · 06-03 06:41 AM · 06-03 04:26 PM · 06-03 04:26 PM · 06-03 08:02 PM · 06-03 08:02 PM · 06-04 05:58 PM · 06-05 11:54 AM · 06-05 11:55 AM · 06-06 10:13 AM · 06-06 12:58 PM · 06-07 08:47 AM
Centennial (13) — 06-01 08:53 AM · 06-02 10:57 AM · 06-02 01:54 PM · 06-02 04:25 PM · 06-03 08:08 PM · 06-03 08:38 PM · 06-03 08:39 PM · 06-03 08:40 PM · 06-04 11:27 AM · 06-06 09:17 AM · 06-06 12:08 PM · 06-06 01:54 PM · 06-07 04:00 PM
Chatfield (13) — 06-02 11:08 AM · 06-03 08:54 PM · 06-03 08:54 PM · 06-03 08:54 PM · 06-04 10:25 AM · 06-04 10:25 AM · 06-04 10:26 AM · 06-04 10:27 AM · 06-04 10:36 AM · 06-04 10:51 AM · 06-04 10:52 AM · 06-04 01:31 PM · 06-07 12:00 PM
Crestline (12) — 06-01 04:54 PM · 06-01 06:09 PM · 06-01 06:10 PM · 06-02 06:13 PM · 06-03 08:00 AM · 06-03 08:01 AM · 06-03 08:02 AM · 06-03 08:41 PM · 06-05 07:21 PM · 06-06 08:39 AM · 06-07 07:15 AM · 06-07 07:26 AM
Antero Auto (11) — 06-03 06:27 PM · 06-03 08:25 PM · 06-03 08:32 PM · 06-03 08:34 PM · 06-04 12:17 PM · 06-04 02:31 PM · 06-04 02:51 PM · 06-05 07:21 AM · 06-05 06:04 PM · 06-06 10:31 AM · 06-06 03:38 PM
Cooper Auto (11) — 06-03 08:21 PM · 06-04 01:51 PM · 06-05 02:28 PM · 06-06 09:12 AM · 06-06 09:46 AM · 06-06 10:23 AM · 06-06 11:28 AM · 06-06 05:18 PM · 06-07 01:34 PM · 06-07 01:38 PM · 06-07 01:38 PM
Windsor (11) — 06-03 08:22 PM · 06-04 04:20 PM · 06-04 04:41 PM · 06-05 06:36 AM · 06-05 07:57 AM · 06-05 03:09 PM · 06-05 03:16 PM · 06-05 06:04 PM · 06-06 10:26 AM · 06-06 04:24 PM · 06-07 08:26 AM
Englewood (10) — 06-03 06:11 PM · 06-03 06:13 PM · 06-03 08:08 PM · 06-03 08:10 PM · 06-03 08:12 PM · 06-03 08:13 PM · 06-03 08:14 PM · 06-05 10:40 AM · 06-05 12:06 PM · 06-07 04:10 PM
Loveland (10) — 06-03 08:15 PM · 06-06 07:32 AM · 06-06 07:47 AM · 06-06 07:59 AM · 06-06 09:09 AM · 06-06 09:13 AM · 06-06 09:30 AM · 06-06 10:14 AM · 06-07 11:10 AM · 06-07 02:42 PM
Ponderosa (10) — 06-03 08:42 PM · 06-05 10:31 AM · 06-05 03:58 PM · 06-05 06:05 PM · 06-05 06:12 PM · 06-05 06:12 PM · 06-05 06:18 PM · 06-06 07:44 AM · 06-06 10:54 AM · 06-06 01:46 PM
Colorado Springs (8) — 06-03 01:09 AM · 06-03 01:20 AM · 06-05 05:45 AM · 06-05 01:08 PM · 06-05 01:29 PM · 06-06 09:44 AM · 06-06 02:08 PM · 06-06 03:28 PM
Lakewood (6) — 06-03 08:15 PM · 06-03 08:20 PM · 06-05 06:22 PM · 06-05 06:56 PM · 06-07 12:04 PM · 06-07 01:41 PM
Platte (5) — 06-01 11:17 AM · 06-03 08:38 PM · 06-05 02:20 PM · 06-05 03:40 PM · 06-05 04:45 PM
Arapahoe Crossing (4) — 06-03 08:06 PM · 06-03 08:18 PM · 06-07 12:34 PM · 06-07 01:20 PM
Aurora Mississippi Ave (3) — 06-03 08:08 PM · 06-06 11:52 PM · 06-07 10:24 AM
Generated from per-call classification against EAS's custom taxonomy (v5). After-hours = outside office_business_hours for the shop/day. Stats regenerate from the CSV; Key findings are hand-authored in the findings sidecar. Edit a day's CSV (corrected_category) and re-run.