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EAS — Weekly Call Report (week of 2026-06-22)
918 calls across EAS · 2026-06-22 → 2026-06-28 (MDT) · 236 after-hours (26%) · classified against EAS's custom call-reason taxonomy.
📄 One-pager summary · 📎 download raw CSV: 2026-06-22 · 2026-06-23 · 2026-06-24 · 2026-06-25 · 2026-06-26 · 2026-06-27 · 2026-06-28
At a glance
| Metric | Total | During hrs | After hrs |
|---|---|---|---|
| Calls handled | 918 | 682 | 236 |
| Bookable opportunities | 286 (31%) | 224 | 62 |
| Booked (firm) | 153 | 118 | 35 |
| Capture rate — firm ÷ bookable | 53% | 53% | 56% |
| Soft commits (coming in) | 15 | 13 | 2 |
| Booking rate incl. soft commits | 59% | 58% | 60% |
What were the calls? (totals)
Breakdown (details)
Booked (firm) — 153 (17%)
| Reason | Calls |
|---|---|
| Booked | 138 |
| Likely Booked (Soft Commit) | 11 |
| Tow In | 4 |
Soft commit / coming in — 15 (2%)
| Reason | Calls |
|---|---|
| Likely Booked (Soft Commit) | 10 |
| Tow In | 5 |
Unbooked / lost — 118 (13%)
| Reason | Calls | Court |
|---|---|---|
| Unbooked - Transferred (had booking intent) | 29 | Avoca |
| Unbooked - Time Concern | 23 | EAS |
| Unbooked - AI Aversion | 23 | Avoca |
| Unbooked - Call Back Later | 18 | Avoca |
| Unbooked - Rejected Agent | 10 | Avoca |
| Unbooked - Callback (Previous Job) | 9 | Avoca |
| Booked | 3 | — |
| Unbooked - Pending Coordination | 2 | EAS |
| Unbooked - System Error | 1 | Avoca |
Everything else (not an opportunity) — 632 (69%)
| Reason | Calls | Example |
|---|---|---|
| Excused - Hung Up Under 20s | 109 | The call transcript is too brief to provide a contextual summary, as only the agent's greeting is present and no customer information or issue was dis |
| Follow Up - ETA | 98 | Customer Greg Beagles called EAS Tire & Auto - Kipling to check on the status of his vehicle, which is currently in the shop for air conditioning serv |
| (no transcript) | 88 | |
| Excused - Transfer to Specific Person | 63 | Customer Zara called EAS Tire & Auto and requested to speak with the owner regarding the point of sale (POS) system currently in use at the business. |
| Excused - Transfer to Shop / Leave Message | 34 | The customer called EAS Tire & Auto and requested to speak with a representative about a matter unrelated to vehicle service. The AI agent (Jack) iden |
| Excused - Vendor / B2B | 26 | Contextual Summary: The main reason for the call was for Gavin from O'Reilly Auto Parts to notify EAS Tire & Auto about a blower motor that is sch |
| Unbooked - Quote Only | 25 | The customer called EAS Tire & Auto to inquire about the cheapest tire replacement options for a 2024 Audi Q8 e-tron, which is a leased vehicle nearin |
| Excused - Returning Call | 25 | Contextual Summary: Customer Susan Valdez called after receiving a missed call from 5th Gear Automotive. She explained that she had locked her key |
| Excused - Silence | 25 | It appears that no transcript was provided. Please provide the transcript of the conversation so I can generate a contextual summary. |
| Follow Up - Cancel | 15 | Tiffany Williams called EAS Tire & Auto to cancel her vehicle service appointment scheduled around noon. She informed the agent that she would call ba |
| Excused - Other Questions | 15 | The customer called EAS Tire & Auto to inquire about the normal price of an oil change, mentioning they had just visited earlier that day and used a f |
| Excused - Info - Service Offered Inquiry | 14 | The customer called EAS Tire & Auto to inquire about two main topics: the price for topping off their vehicle's air conditioning with Freon, and wheth |
| Follow Up - Reschedule | 14 | The main reason for the call was that Deborah Mabry needed to reschedule her 8:00 AM oil change appointment because she overslept. She requested to mo |
| Excused - No Reason | 13 | The transcript provided is too brief to determine the main reason for the call or any key issues discussed. No customer name or intent was provided, a |
| Follow Up - Invoice/Payment | 12 | Customer Justin from Stevenson on Day called 5th Gear Automotive to inquire about payment options for a part that was dropped off earlier in the day, |
| Follow Up - Other Update | 9 | Contextual Summary: The customer, Alli Turkowski, called EAS Tire & Auto - Kipling to inform the shop that she will be picking up her 2018 Subaru |
| Excused - Info - Hours / Location | 9 | The customer called EAS Tire & Auto to get directions to the shop, as they were having trouble finding the entrance after turning off Dayton Street in |
| Excused - Outside of Services | 9 | The customer called EAS Tire & Auto to inquire about whether the location accepts used antifreeze for disposal. The agent, Jack (who did not announce |
| Excused - Info - Parts / Inventory | 9 | The customer called RSG Offroad to inquire about purchasing 5W-50 AMSOIL oil. The main issue discussed was whether this specific brand and type of oil |
| Follow Up - Confirming Time | 7 | Contextual Summary: Cass Paris called EAS Tire & Auto to inform the shop that she would be dropping off her 2017 Dodge Journey for a previously sc |
| Follow Up - Complaint | 3 | The customer called EAS Tire & Auto regarding their 2016 Ram, expressing frustration about being left on hold and not receiving promised callbacks abo |
| Excused - Info - Warranty Question | 3 | Contextual Summary: Customer Taryn (also confirmed as Terryn Morrison) called Expert 4WD & Auto to clarify that the current work being performed o |
| Excused - Telemarketing | 3 | Customer Reha called EAS Tire & Auto to discuss AI optimization services for the business website. Reha requested to speak with the owner of the busin |
| Excused - Spam | 3 | - Main reason for the call: The call was initiated by Daisy from "Our Future Colorado" as a political advocacy robocall. The message focused on critic |
| Excused - Update Profile | 1 | Contextual Summary: The main reason for the call was for the customer, Sonya Phillips, to provide her Texas license plate number (C-Z-L-4-2-0-5) t |
What would move the dial fastest
- Hard-commit capability (EAS/AutoOps): 15 soft commit(s) are coming in but never book because a firm slot can't be locked — the biggest single lever.
- More early/same-day availability (EAS): 23 call(s) wanted a slot that wasn't there.
- AI-court fixes (Avoca): 90 bookable call(s) lost to system errors / AI handling.
Key findings
No findings written yet for this report. Add qualitative findings (transcript-level observations, store-config bugs, notable callers) in reports/findings/week-of-2026-06-22-findings.md; they are spliced in here on every re-gen and survive re-classification.
By location
| Location | Calls | After hrs | Bookable | Booked | Capture |
|---|---|---|---|---|---|
| EAS - Ponderosa | 69 | 14 | 30 | 22 | 73% |
| EAS - RSG Offroad | 103 | 28 | 42 | 20 | 48% |
| EAS - Aurora Tower | 93 | 8 | 35 | 15 | 43% |
| EAS - Windsor | 48 | 7 | 22 | 14 | 64% |
| EAS - Lafayette | 37 | 11 | 13 | 9 | 69% |
| EAS - Thornton | 46 | 13 | 14 | 9 | 64% |
| EAS - 5th Gear | 63 | 12 | 17 | 8 | 47% |
| EAS - Emporia | 51 | 9 | 10 | 6 | 60% |
| EAS - Crestline | 20 | 4 | 6 | 6 | 100% |
| EAS - South Park | 26 | 16 | 8 | 5 | 63% |
| EAS - Centennial | 24 | 1 | 9 | 5 | 56% |
| EAS - Kipling | 41 | 4 | 11 | 5 | 45% |
| EAS - Antero Auto | 39 | 17 | 13 | 5 | 38% |
| EAS - Total Auto | 57 | 21 | 14 | 5 | 36% |
| EAS - Aurora Mississippi Ave | 17 | 15 | 6 | 4 | 67% |
| EAS - Lakewood | 23 | 3 | 9 | 3 | 33% |
| EAS - Expert 4WD | 61 | 25 | 8 | 3 | 38% |
| EAS - Platte | 9 | 1 | 2 | 2 | 100% |
| EAS - Aurora | 30 | 6 | 7 | 2 | 29% |
| EAS - Englewood | 19 | 5 | 2 | 2 | 100% |
| EAS - Arapahoe Crossing | 14 | 5 | 1 | 1 | 100% |
| EAS - Colorado Springs | 13 | 2 | 3 | 1 | 33% |
| EAS - Loveland | 4 | 4 | 1 | 1 | 100% |
| EAS - Chatfield | 11 | 5 | 3 | 0 | 0% |
By day
| Date | Calls | During | After | Booked | Capture |
|---|---|---|---|---|---|
| 2026-06-22 | 175 | 136 | 39 | 39 | 60% |
| 2026-06-23 | 134 | 109 | 25 | 25 | 63% |
| 2026-06-24 | 141 | 122 | 19 | 24 | 52% |
| 2026-06-25 | 152 | 114 | 38 | 18 | 55% |
| 2026-06-26 | 127 | 102 | 25 | 22 | 51% |
| 2026-06-27 | 118 | 67 | 51 | 9 | 31% |
| 2026-06-28 | 71 | 32 | 39 | 16 | 53% |
Calls by group & shop
Every call, grouped by outcome then shop. Each timestamp opens the recording.
Booked (firm) — 153
Ponderosa (22) — 06-22 11:17 AM · 06-22 02:05 PM · 06-22 02:20 PM · 06-22 05:03 PM · 06-22 05:06 PM · 06-22 05:34 PM · 06-23 09:13 AM · 06-23 10:07 AM · 06-23 01:31 PM · 06-23 03:06 PM · 06-23 04:19 PM · 06-24 09:59 AM · 06-24 11:22 AM · 06-24 11:32 AM · 06-24 12:50 PM · 06-24 04:46 PM · 06-25 09:11 AM · 06-25 11:52 AM · 06-25 09:42 PM · 06-26 06:00 PM · 06-28 01:07 PM · 06-28 01:38 PM
RSG Offroad (20) — 06-22 08:30 AM · 06-22 10:29 AM · 06-22 12:04 PM · 06-22 12:08 PM · 06-22 01:56 PM · 06-22 03:02 PM · 06-22 03:53 PM · 06-22 04:12 PM · 06-23 12:47 PM · 06-24 08:07 AM · 06-24 01:58 PM · 06-24 05:26 PM · 06-24 06:02 PM · 06-24 06:18 PM · 06-25 02:47 PM · 06-25 04:23 PM · 06-25 07:29 PM · 06-26 04:48 PM · 06-26 06:06 PM · 06-28 03:53 PM
Aurora Tower (15) — 06-22 08:54 AM · 06-22 03:40 PM · 06-22 05:50 PM · 06-23 07:03 AM · 06-23 04:39 PM · 06-24 08:09 AM · 06-24 03:49 PM · 06-24 05:35 PM · 06-26 10:58 AM · 06-26 12:24 PM · 06-26 07:06 PM · 06-26 08:43 PM · 06-27 04:22 PM · 06-28 04:25 PM · 06-28 05:06 PM
Windsor (14) — 06-22 05:06 PM · 06-22 06:03 PM · 06-24 06:01 AM · 06-25 03:33 PM · 06-25 03:45 PM · 06-25 03:56 PM · 06-25 04:57 PM · 06-26 08:29 AM · 06-26 08:57 AM · 06-26 09:31 AM · 06-26 09:50 AM · 06-26 03:07 PM · 06-26 03:20 PM · 06-27 08:51 AM
Lafayette (9) — 06-22 01:53 PM · 06-24 04:00 PM · 06-24 05:28 PM · 06-24 06:27 PM · 06-25 05:09 PM · 06-26 01:46 PM · 06-26 03:22 PM · 06-27 03:34 PM · 06-27 03:38 PM
Thornton (9) — 06-23 07:17 AM · 06-24 07:31 AM · 06-25 12:13 PM · 06-25 04:39 PM · 06-26 04:07 PM · 06-27 07:02 AM · 06-27 09:42 AM · 06-27 10:06 AM · 06-28 07:27 AM
5th Gear (8) — 06-22 08:13 AM · 06-22 10:57 AM · 06-22 02:56 PM · 06-22 04:02 PM · 06-23 11:03 AM · 06-23 05:22 PM · 06-24 03:41 PM · 06-27 10:24 AM
Crestline (6) — 06-23 09:28 PM · 06-24 04:09 PM · 06-25 03:18 PM · 06-26 01:30 PM · 06-28 07:19 AM · 06-28 12:05 PM
Emporia (6) — 06-22 04:20 PM · 06-23 11:15 AM · 06-23 12:53 PM · 06-23 12:56 PM · 06-24 01:29 PM · 06-24 05:15 PM
Antero Auto (5) — 06-22 12:55 PM · 06-22 02:40 PM · 06-23 07:45 AM · 06-25 06:15 AM · 06-28 01:50 PM
Centennial (5) — 06-22 10:52 AM · 06-23 07:18 AM · 06-23 11:55 AM · 06-26 11:25 AM · 06-26 12:59 PM
Kipling (5) — 06-22 03:31 PM · 06-25 05:26 PM · 06-26 06:53 AM · 06-28 08:41 AM · 06-28 09:24 AM
South Park (5) — 06-22 03:04 PM · 06-23 10:08 AM · 06-23 06:45 PM · 06-27 02:03 PM · 06-28 12:23 PM
Total Auto (5) — 06-22 03:00 PM · 06-23 12:46 PM · 06-23 03:20 PM · 06-25 05:07 PM · 06-26 03:12 PM
Aurora Mississippi Ave (4) — 06-22 07:37 AM · 06-23 06:56 AM · 06-24 06:03 PM · 06-28 01:27 PM
Expert 4WD (3) — 06-22 08:46 AM · 06-22 05:10 PM · 06-23 01:09 PM
Lakewood (3) — 06-23 04:01 PM · 06-25 10:34 AM · 06-28 11:37 AM
Aurora (2) — 06-22 06:59 AM · 06-26 09:20 AM
Englewood (2) — 06-22 03:59 PM · 06-24 06:55 AM
Platte (2) — 06-22 08:56 AM · 06-22 01:24 PM
Arapahoe Crossing (1) — 06-22 10:12 AM
Colorado Springs (1) — 06-28 05:44 PM
Loveland (1) — 06-28 01:46 PM
Soft commit / coming in — 15
Aurora (2) — 06-22 04:21 PM · 06-27 05:16 PM
Aurora Tower (2) — 06-24 05:48 PM · 06-27 05:47 PM
Colorado Springs (2) — 06-27 09:59 AM · 06-28 04:48 PM
Windsor (2) — 06-26 03:00 PM · 06-26 04:51 PM
5th Gear (1) — 06-22 11:49 AM
Aurora Mississippi Ave (1) — 06-27 03:47 PM
Centennial (1) — 06-25 04:38 PM
Expert 4WD (1) — 06-22 07:41 AM
Ponderosa (1) — 06-23 10:30 AM
RSG Offroad (1) — 06-22 11:59 AM
South Park (1) — 06-28 10:19 AM
Unbooked / lost — 118
RSG Offroad (21) — 06-22 10:13 AM · 06-22 12:53 PM · 06-22 03:30 PM · 06-22 03:38 PM · 06-22 05:54 PM · 06-22 07:01 PM · 06-23 08:08 AM · 06-23 02:44 PM · 06-23 04:51 PM · 06-24 09:12 AM · 06-24 10:07 AM · 06-24 01:56 PM · 06-24 04:13 PM · 06-24 04:25 PM · 06-25 10:12 AM · 06-25 02:46 PM · 06-25 02:49 PM · 06-25 04:46 PM · 06-25 05:48 PM · 06-26 04:57 PM · 06-28 02:57 PM
Aurora Tower (18) — 06-22 07:31 AM · 06-22 10:10 AM · 06-22 10:13 AM · 06-22 04:14 PM · 06-23 08:28 AM · 06-23 03:55 PM · 06-23 05:30 PM · 06-24 06:57 AM · 06-24 07:41 AM · 06-24 11:20 AM · 06-25 12:55 PM · 06-26 11:05 AM · 06-27 07:27 AM · 06-27 04:44 PM · 06-27 05:27 PM · 06-27 05:36 PM · 06-28 12:00 PM · 06-28 07:44 PM
Total Auto (9) — 06-22 12:19 PM · 06-22 12:39 PM · 06-24 08:54 AM · 06-24 12:03 PM · 06-25 09:18 AM · 06-26 09:12 AM · 06-26 10:59 AM · 06-26 03:18 PM · 06-26 03:51 PM
5th Gear (8) — 06-22 11:32 AM · 06-23 10:26 AM · 06-23 10:27 AM · 06-23 03:06 PM · 06-23 04:41 PM · 06-24 03:58 PM · 06-26 05:19 PM · 06-26 07:08 PM
Antero Auto (8) — 06-22 05:30 PM · 06-23 08:16 PM · 06-24 10:32 AM · 06-24 01:18 PM · 06-24 02:47 PM · 06-24 04:05 PM · 06-25 07:50 AM · 06-25 06:04 PM
Ponderosa (7) — 06-22 08:45 AM · 06-22 02:00 PM · 06-22 05:46 PM · 06-24 04:11 PM · 06-28 06:58 AM · 06-28 10:25 AM · 06-28 01:21 PM
Kipling (6) — 06-24 08:42 AM · 06-24 05:09 PM · 06-25 11:02 AM · 06-25 06:03 PM · 06-26 03:06 PM · 06-28 11:19 AM
Lakewood (6) — 06-22 06:00 AM · 06-23 04:01 PM · 06-27 09:48 AM · 06-28 09:08 AM · 06-28 10:09 AM · 06-28 11:09 AM
Windsor (6) — 06-24 10:59 AM · 06-26 07:05 AM · 06-26 09:11 AM · 06-26 09:23 AM · 06-27 10:47 AM · 06-27 02:17 PM
Thornton (5) — 06-22 07:28 AM · 06-24 01:21 PM · 06-25 04:45 PM · 06-27 08:46 AM · 06-28 06:05 PM
Emporia (4) — 06-22 12:49 PM · 06-22 03:55 PM · 06-23 02:38 PM · 06-28 10:23 PM
Expert 4WD (4) — 06-23 07:30 AM · 06-25 07:28 AM · 06-26 03:04 PM · 06-26 06:36 PM
Lafayette (4) — 06-24 03:09 PM · 06-26 04:38 PM · 06-27 06:59 AM · 06-27 11:22 AM
Aurora (3) — 06-25 04:28 PM · 06-26 02:10 PM · 06-27 09:21 AM
Centennial (3) — 06-22 08:06 AM · 06-26 12:30 PM · 06-26 01:14 PM
Chatfield (3) — 06-27 09:20 AM · 06-27 12:28 PM · 06-27 12:35 PM
South Park (2) — 06-26 02:35 PM · 06-27 12:19 PM
Aurora Mississippi Ave (1) — 06-27 09:19 AM
Everything else (not an opportunity) — 632
RSG Offroad (61) — 06-22 08:58 AM · 06-22 09:08 AM · 06-22 09:30 AM · 06-22 12:33 PM · 06-22 01:50 PM · 06-22 01:56 PM · 06-22 02:51 PM · 06-22 05:38 PM · 06-22 05:38 PM · 06-22 05:44 PM · 06-22 05:47 PM · 06-22 05:49 PM · 06-22 05:56 PM · 06-22 07:00 PM · 06-22 07:19 PM · 06-23 01:03 PM · 06-23 02:59 PM · 06-23 05:35 PM · 06-23 06:06 PM · 06-23 07:16 PM · 06-24 08:17 AM · 06-24 08:33 AM · 06-24 09:10 AM · 06-24 09:17 AM · 06-24 09:19 AM · 06-24 09:23 AM · 06-24 09:54 AM · 06-24 10:06 AM · 06-24 03:45 PM · 06-24 04:23 PM · 06-24 05:15 PM · 06-25 08:11 AM · 06-25 08:17 AM · 06-25 10:07 AM · 06-25 11:36 AM · 06-25 02:42 PM · 06-25 03:20 PM · 06-25 04:25 PM · 06-25 04:43 PM · 06-25 04:48 PM · 06-25 04:50 PM · 06-25 04:55 PM · 06-25 05:12 PM · 06-25 05:17 PM · 06-25 05:23 PM · 06-25 05:46 PM · 06-25 06:48 PM · 06-26 09:00 AM · 06-26 09:27 AM · 06-26 10:24 AM · 06-26 10:40 AM · 06-26 11:32 AM · 06-26 12:39 PM · 06-26 02:10 PM · 06-26 05:20 PM · 06-26 05:30 PM · 06-26 06:03 PM · 06-27 03:06 AM · 06-27 06:29 PM · 06-28 09:37 AM · 06-28 03:12 PM
Aurora Tower (58) — 06-22 11:10 AM · 06-22 05:51 PM · 06-22 06:25 PM · 06-22 09:37 PM · 06-22 10:15 PM · 06-23 07:05 AM · 06-23 09:44 AM · 06-23 10:41 AM · 06-23 10:48 AM · 06-23 11:12 AM · 06-23 12:04 PM · 06-23 03:01 PM · 06-23 03:06 PM · 06-23 03:20 PM · 06-23 03:50 PM · 06-23 03:57 PM · 06-23 03:59 PM · 06-23 04:38 PM · 06-23 04:49 PM · 06-23 04:50 PM · 06-23 05:05 PM · 06-23 05:23 PM · 06-23 05:44 PM · 06-24 07:00 AM · 06-24 09:04 AM · 06-24 12:46 PM · 06-24 01:48 PM · 06-24 02:31 PM · 06-24 02:31 PM · 06-24 04:05 PM · 06-24 05:39 PM · 06-24 05:39 PM · 06-25 03:01 PM · 06-26 10:16 AM · 06-26 12:42 PM · 06-26 01:09 PM · 06-26 03:26 PM · 06-26 05:34 PM · 06-26 05:40 PM · 06-26 05:50 PM · 06-26 05:51 PM · 06-27 08:28 AM · 06-27 03:47 PM · 06-27 04:23 PM · 06-27 04:45 PM · 06-27 04:45 PM · 06-27 05:21 PM · 06-27 05:22 PM · 06-27 05:24 PM · 06-27 05:28 PM · 06-28 04:08 PM · 06-28 04:10 PM · 06-28 04:26 PM · 06-28 04:56 PM · 06-28 04:58 PM · 06-28 05:08 PM · 06-28 05:11 PM · 06-28 06:08 PM
Expert 4WD (53) — 06-22 07:15 AM · 06-22 07:31 AM · 06-22 08:12 AM · 06-22 10:56 AM · 06-22 11:20 AM · 06-22 02:28 PM · 06-22 03:33 PM · 06-22 04:58 PM · 06-22 05:13 PM · 06-22 05:32 PM · 06-22 05:34 PM · 06-23 07:22 AM · 06-23 07:36 AM · 06-23 09:48 AM · 06-23 11:21 AM · 06-23 02:29 PM · 06-23 02:48 PM · 06-23 02:54 PM · 06-23 05:03 PM · 06-23 05:08 PM · 06-23 06:35 PM · 06-23 07:01 PM · 06-24 11:23 AM · 06-24 11:48 AM · 06-24 03:20 PM · 06-24 03:27 PM · 06-24 05:16 PM · 06-25 07:12 AM · 06-25 07:17 AM · 06-25 07:24 AM · 06-25 07:27 AM · 06-25 08:45 AM · 06-25 10:12 AM · 06-25 03:09 PM · 06-25 03:59 PM · 06-25 04:40 PM · 06-25 05:33 PM · 06-25 07:39 PM · 06-26 07:13 AM · 06-26 07:21 AM · 06-26 07:22 AM · 06-26 10:38 AM · 06-26 12:53 PM · 06-26 01:02 PM · 06-26 01:29 PM · 06-26 01:35 PM · 06-26 02:04 PM · 06-26 02:31 PM · 06-26 03:44 PM · 06-26 04:11 PM · 06-27 02:11 PM · 06-27 05:54 PM · 06-28 03:41 PM
5th Gear (46) — 06-22 07:59 AM · 06-22 08:09 AM · 06-22 08:35 AM · 06-22 10:44 AM · 06-22 11:34 AM · 06-22 02:57 PM · 06-22 03:29 PM · 06-22 03:30 PM · 06-22 04:06 PM · 06-22 04:39 PM · 06-22 08:31 PM · 06-23 08:06 AM · 06-23 08:07 AM · 06-23 08:07 AM · 06-23 08:30 AM · 06-23 08:41 AM · 06-23 08:49 AM · 06-23 09:28 AM · 06-23 11:01 AM · 06-23 11:11 AM · 06-23 11:12 AM · 06-23 11:12 AM · 06-23 01:33 PM · 06-23 02:28 PM · 06-23 02:29 PM · 06-23 03:20 PM · 06-23 04:40 PM · 06-24 08:32 AM · 06-24 10:38 AM · 06-24 10:39 AM · 06-24 10:49 AM · 06-24 11:34 AM · 06-24 11:44 AM · 06-24 01:25 PM · 06-24 02:21 PM · 06-24 06:25 PM · 06-25 06:17 AM · 06-25 09:08 AM · 06-25 09:10 AM · 06-25 09:11 AM · 06-25 11:57 AM · 06-25 12:52 PM · 06-25 05:55 PM · 06-26 07:08 PM · 06-27 02:09 PM · 06-27 03:25 PM
Total Auto (43) — 06-22 09:10 AM · 06-22 09:12 AM · 06-22 11:26 AM · 06-22 11:35 AM · 06-22 11:39 AM · 06-22 11:39 AM · 06-22 01:18 PM · 06-22 02:47 PM · 06-22 04:33 PM · 06-22 05:39 PM · 06-23 07:46 AM · 06-23 05:35 PM · 06-24 07:43 AM · 06-24 09:01 AM · 06-24 08:34 PM · 06-24 08:40 PM · 06-24 09:28 PM · 06-25 07:00 AM · 06-25 09:02 AM · 06-25 09:02 AM · 06-25 09:20 AM · 06-25 12:12 PM · 06-25 12:59 PM · 06-25 05:08 PM · 06-26 01:20 AM · 06-26 07:36 AM · 06-26 09:03 AM · 06-26 11:06 AM · 06-26 11:19 AM · 06-26 02:03 PM · 06-26 02:05 PM · 06-26 02:06 PM · 06-26 02:50 PM · 06-26 03:52 PM · 06-27 08:02 AM · 06-27 08:02 AM · 06-27 08:07 AM · 06-27 12:32 PM · 06-27 04:06 PM · 06-27 04:06 PM · 06-27 04:11 PM · 06-27 04:11 PM · 06-28 08:19 AM
Emporia (41) — 06-22 01:36 PM · 06-22 01:37 PM · 06-22 02:07 PM · 06-22 02:25 PM · 06-22 02:35 PM · 06-22 04:20 PM · 06-22 06:15 PM · 06-22 06:16 PM · 06-22 06:17 PM · 06-22 06:17 PM · 06-22 06:18 PM · 06-22 09:00 PM · 06-23 07:02 AM · 06-23 10:32 AM · 06-23 11:47 AM · 06-23 12:53 PM · 06-23 02:06 PM · 06-23 03:48 PM · 06-23 04:11 PM · 06-24 01:29 PM · 06-24 01:30 PM · 06-24 01:35 PM · 06-24 03:04 PM · 06-24 03:11 PM · 06-25 01:14 PM · 06-25 02:49 PM · 06-25 02:50 PM · 06-25 02:52 PM · 06-25 03:43 PM · 06-25 03:46 PM · 06-25 03:52 PM · 06-25 04:13 PM · 06-25 05:30 PM · 06-25 06:16 PM · 06-25 06:20 PM · 06-26 10:25 AM · 06-26 10:28 AM · 06-26 01:22 PM · 06-27 10:13 AM · 06-27 11:14 AM · 06-27 12:38 PM
Ponderosa (39) — 06-22 03:52 PM · 06-22 05:01 PM · 06-22 05:02 PM · 06-22 05:43 PM · 06-23 09:06 AM · 06-23 09:11 AM · 06-23 09:26 AM · 06-23 09:26 AM · 06-23 10:13 AM · 06-23 02:27 PM · 06-23 03:07 PM · 06-23 04:31 PM · 06-23 05:03 PM · 06-23 06:36 PM · 06-24 08:19 AM · 06-24 11:22 AM · 06-24 12:43 PM · 06-24 12:47 PM · 06-24 01:09 PM · 06-24 02:57 PM · 06-24 03:03 PM · 06-24 04:25 PM · 06-24 04:27 PM · 06-24 04:39 PM · 06-24 06:15 PM · 06-25 09:57 AM · 06-25 11:56 AM · 06-25 02:10 PM · 06-25 02:17 PM · 06-25 02:40 PM · 06-25 04:54 PM · 06-25 06:47 PM · 06-26 11:08 AM · 06-26 12:03 PM · 06-26 05:40 PM · 06-27 05:40 PM · 06-28 01:14 PM · 06-28 01:53 PM · 06-28 06:04 PM
Thornton (32) — 06-22 07:26 AM · 06-22 04:41 PM · 06-23 03:16 PM · 06-23 05:44 PM · 06-24 08:02 AM · 06-24 12:49 PM · 06-24 01:00 PM · 06-24 03:05 PM · 06-24 03:05 PM · 06-24 03:08 PM · 06-24 03:48 PM · 06-24 03:56 PM · 06-24 06:21 PM · 06-24 06:22 PM · 06-25 09:11 AM · 06-25 11:07 AM · 06-25 12:01 PM · 06-25 12:01 PM · 06-25 01:37 PM · 06-25 05:04 PM · 06-25 09:12 PM · 06-26 07:27 AM · 06-26 04:04 PM · 06-26 04:31 PM · 06-27 08:58 AM · 06-27 09:36 AM · 06-27 12:03 PM · 06-27 12:09 PM · 06-27 02:23 PM · 06-27 03:51 PM · 06-28 07:23 AM · 06-28 06:50 PM
Kipling (30) — 06-22 10:40 AM · 06-22 11:41 AM · 06-22 01:51 PM · 06-22 02:38 PM · 06-22 02:39 PM · 06-22 04:01 PM · 06-22 05:07 PM · 06-23 10:29 AM · 06-23 01:57 PM · 06-23 04:06 PM · 06-24 08:41 AM · 06-24 08:42 AM · 06-24 08:43 AM · 06-24 09:58 AM · 06-24 05:08 PM · 06-25 08:27 AM · 06-25 08:28 AM · 06-25 04:11 PM · 06-25 04:41 PM · 06-25 07:12 PM · 06-26 07:27 AM · 06-26 08:13 AM · 06-26 06:05 PM · 06-27 10:23 AM · 06-27 10:24 AM · 06-27 10:27 AM · 06-27 04:14 PM · 06-27 04:48 PM · 06-28 10:10 AM · 06-28 03:13 PM
Antero Auto (26) — 06-22 07:38 AM · 06-22 12:56 PM · 06-22 02:40 PM · 06-23 11:19 AM · 06-23 11:23 AM · 06-23 05:45 PM · 06-24 02:44 PM · 06-24 03:39 PM · 06-24 04:28 PM · 06-25 07:08 AM · 06-25 08:32 AM · 06-25 08:34 AM · 06-25 08:34 AM · 06-25 09:01 AM · 06-25 09:33 AM · 06-25 11:26 AM · 06-25 01:46 PM · 06-25 03:48 PM · 06-25 04:05 PM · 06-25 05:42 PM · 06-25 05:43 PM · 06-25 06:03 PM · 06-25 06:39 PM · 06-26 07:10 AM · 06-27 07:44 AM · 06-28 01:49 PM
Windsor (26) — 06-22 11:30 AM · 06-22 12:36 PM · 06-22 04:04 PM · 06-22 05:03 PM · 06-24 10:36 AM · 06-24 10:36 AM · 06-24 12:56 PM · 06-24 05:12 PM · 06-25 04:08 PM · 06-25 04:21 PM · 06-25 04:45 PM · 06-25 06:14 PM · 06-25 08:16 PM · 06-26 07:47 AM · 06-26 08:28 AM · 06-26 09:04 AM · 06-26 09:23 AM · 06-26 09:42 AM · 06-26 09:42 AM · 06-26 02:59 PM · 06-26 04:51 PM · 06-27 10:05 AM · 06-27 02:29 PM · 06-28 12:28 PM · 06-28 01:08 PM · 06-28 07:12 PM
Lafayette (24) — 06-22 09:21 AM · 06-23 06:08 PM · 06-24 11:42 AM · 06-24 03:11 PM · 06-24 05:26 PM · 06-25 03:20 PM · 06-25 03:21 PM · 06-25 03:22 PM · 06-25 03:23 PM · 06-25 03:32 PM · 06-25 03:32 PM · 06-25 04:26 PM · 06-25 05:25 PM · 06-27 09:40 AM · 06-27 01:39 PM · 06-27 01:40 PM · 06-27 06:02 PM · 06-27 06:07 PM · 06-27 06:12 PM · 06-27 06:18 PM · 06-27 07:11 PM · 06-27 08:24 PM · 06-28 09:56 AM · 06-28 11:56 AM
Aurora (23) — 06-22 09:40 AM · 06-22 02:51 PM · 06-22 02:52 PM · 06-22 03:37 PM · 06-22 04:58 PM · 06-22 05:21 PM · 06-22 05:22 PM · 06-22 05:23 PM · 06-22 05:34 PM · 06-22 05:35 PM · 06-22 06:02 PM · 06-23 07:12 AM · 06-23 07:13 AM · 06-23 05:50 PM · 06-23 07:03 PM · 06-24 08:27 PM · 06-25 10:43 AM · 06-25 10:48 AM · 06-25 06:02 PM · 06-26 05:08 PM · 06-26 05:09 PM · 06-27 03:51 AM · 06-27 05:55 PM
South Park (18) — 06-22 06:57 AM · 06-22 11:09 AM · 06-22 04:02 PM · 06-26 11:04 AM · 06-26 11:06 AM · 06-26 11:15 AM · 06-26 11:36 AM · 06-26 01:23 PM · 06-27 09:39 AM · 06-27 10:25 AM · 06-27 11:59 AM · 06-27 03:17 PM · 06-27 03:32 PM · 06-27 03:40 PM · 06-27 04:11 PM · 06-27 04:11 PM · 06-27 04:16 PM · 06-28 07:48 PM
Englewood (17) — 06-22 01:30 PM · 06-22 01:39 PM · 06-22 06:32 PM · 06-23 03:16 PM · 06-23 05:14 PM · 06-23 05:16 PM · 06-24 07:05 AM · 06-24 02:18 PM · 06-24 02:59 PM · 06-24 03:53 PM · 06-25 03:43 PM · 06-25 06:02 PM · 06-26 10:23 AM · 06-26 04:13 PM · 06-26 05:04 PM · 06-26 07:03 PM · 06-27 04:43 PM
Centennial (15) — 06-22 08:33 AM · 06-22 12:56 PM · 06-22 04:06 PM · 06-23 08:02 AM · 06-23 08:04 AM · 06-23 03:28 PM · 06-25 08:03 AM · 06-25 11:13 AM · 06-25 12:01 PM · 06-25 01:15 PM · 06-27 09:33 AM · 06-27 10:30 AM · 06-27 10:32 AM · 06-27 10:32 AM · 06-27 04:19 PM
Crestline (14) — 06-23 09:23 PM · 06-23 09:26 PM · 06-25 02:54 PM · 06-25 03:08 PM · 06-25 03:32 PM · 06-26 11:55 AM · 06-26 03:54 PM · 06-27 01:04 AM · 06-27 08:16 AM · 06-27 09:41 AM · 06-27 10:04 AM · 06-27 02:02 PM · 06-27 03:05 PM · 06-28 03:19 PM
Lakewood (14) — 06-22 06:57 AM · 06-22 04:21 PM · 06-24 03:42 PM · 06-24 03:54 PM · 06-25 03:07 PM · 06-27 05:49 PM · 06-28 09:53 AM · 06-28 10:15 AM · 06-28 10:41 AM · 06-28 11:07 AM · 06-28 11:09 AM · 06-28 12:01 PM · 06-28 02:11 PM · 06-28 09:43 PM
Arapahoe Crossing (13) — 06-24 02:39 PM · 06-24 03:32 PM · 06-25 09:55 AM · 06-25 10:19 AM · 06-25 10:37 AM · 06-25 06:10 PM · 06-26 09:56 AM · 06-26 02:42 PM · 06-26 02:59 PM · 06-26 09:06 PM · 06-27 06:00 PM · 06-28 11:22 AM · 06-28 11:22 AM
Aurora Mississippi Ave (11) — 06-23 09:10 PM · 06-24 02:50 PM · 06-24 06:30 PM · 06-27 09:18 AM · 06-27 11:59 AM · 06-27 01:04 PM · 06-27 03:49 PM · 06-27 03:56 PM · 06-27 04:01 PM · 06-27 08:11 PM · 06-28 07:08 PM
Colorado Springs (10) — 06-22 09:45 AM · 06-22 04:47 PM · 06-23 04:44 PM · 06-24 08:52 AM · 06-24 03:20 PM · 06-24 07:00 PM · 06-25 05:02 PM · 06-26 06:13 PM · 06-27 10:09 AM · 06-28 04:33 PM
Chatfield (8) — 06-22 06:38 PM · 06-26 06:05 PM · 06-26 07:42 PM · 06-27 07:40 AM · 06-27 09:25 AM · 06-27 09:28 AM · 06-27 01:17 PM · 06-28 02:16 PM
Platte (7) — 06-23 09:34 AM · 06-23 10:21 AM · 06-24 07:01 AM · 06-25 06:38 PM · 06-26 08:38 AM · 06-27 09:36 AM · 06-27 11:36 AM
Loveland (3) — 06-25 06:25 PM · 06-26 07:47 PM · 06-28 10:02 AM
Generated from per-call classification against EAS's custom taxonomy (v5). After-hours = outside office_business_hours for the shop/day. Stats regenerate from the CSV; Key findings are hand-authored in the findings sidecar. Edit a day's CSV (corrected_category) and re-run.