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EAS — Weekly Call Report (week of 2026-06-15)
1054 calls across EAS · 2026-06-15 → 2026-06-21 (MDT) · 204 after-hours (19%) · classified against EAS's custom call-reason taxonomy.
📄 One-pager summary · 📎 download raw CSV: 2026-06-15 · 2026-06-16 · 2026-06-17 · 2026-06-18 · 2026-06-19 · 2026-06-20 · 2026-06-21
At a glance
| Metric | Total | During hrs | After hrs |
|---|---|---|---|
| Calls handled | 1054 | 850 | 204 |
| Bookable opportunities | 294 (28%) | 237 | 57 |
| Booked (firm) | 128 | 104 | 24 |
| Capture rate — firm ÷ bookable | 44% | 44% | 42% |
| Soft commits (coming in) | 27 | 20 | 7 |
| Booking rate incl. soft commits | 53% | 52% | 54% |
What were the calls? (totals)
Breakdown (details)
Booked (firm) — 128 (12%)
| Reason | Calls |
|---|---|
| Booked | 120 |
| Likely Booked (Soft Commit) | 5 |
| Unbooked - Transferred (had booking intent) | 1 |
| Tow In | 1 |
| Excused - Transfer to Shop / Leave Message | 1 |
Soft commit / coming in — 27 (3%)
| Reason | Calls |
|---|---|
| Likely Booked (Soft Commit) | 16 |
| Tow In | 11 |
Unbooked / lost — 140 (13%)
| Reason | Calls | Court |
|---|---|---|
| Unbooked - Transferred (had booking intent) | 50 | Avoca |
| Unbooked - AI Aversion | 22 | Avoca |
| Unbooked - Rejected Agent | 21 | Avoca |
| Unbooked - Time Concern | 15 | EAS |
| Unbooked - Call Back Later | 11 | Avoca |
| Unbooked - Callback (Previous Job) | 9 | Avoca |
| Unbooked - Pending Coordination | 6 | EAS |
| Booked | 5 | — |
| Unbooked - System Error | 1 | Avoca |
Everything else (not an opportunity) — 759 (72%)
| Reason | Calls | Example |
|---|---|---|
| Excused - Hung Up Under 20s | 205 | The transcript is too brief to determine the main reason for the call or any key issues discussed. No customer name or intent was provided, and it is |
| Excused - Transfer to Specific Person | 117 | The customer called EAS Tire & Auto to speak with Chase regarding a previously scheduled tire installation. The main concern was to confirm whether th |
| Follow Up - ETA | 101 | The customer, last name Huwa, called Antero Automotive to check on the status of their white Subaru Forester, which they had dropped off earlier that |
| Excused - Transfer to Shop / Leave Message | 66 | The customer called EAS Tire & Auto on Ponderosa Dr by mistake, intending to reach the Aurora Parkway location. The main issue was the misdialed locat |
| (no transcript) | 35 | |
| Excused - Returning Call | 32 | The customer called Antero Automotive after receiving a call from someone named Joe but did not receive a message. The main reason for the call was to |
| Excused - Vendor / B2B | 28 | The call was from Terry at Factory Motor Parts, who contacted EAS Tire & Auto regarding an order associated with PO 64698, specifically concerning som |
| Excused - Silence | 25 | The call was brief and the customer did not respond. No issues or concerns were discussed, and no customer information was provided. The agent did not |
| Unbooked - Quote Only | 24 | The customer called EAS Tire & Auto to request a price quote over the phone for a simple repair, specifically mentioning a taillight issue. The custom |
| Excused - Info - Parts / Inventory | 15 | The caller, Daniel from Stevenson Toyota West, contacted EAS Tire & Auto - Kipling to inquire about parts and wanted to speak directly with the shop. |
| Excused - Info - Hours / Location | 13 | The customer called to confirm the opening time of Expert 4WD & Auto, mentioning they had an appointment scheduled at opening time. The agent, who ide |
| Follow Up - Reschedule | 12 | The main reason for the call was that the customer, Jacob Briggs, wanted to reschedule his upcoming oil change appointment for his 2010 Toyota Tundra. |
| Follow Up - Cancel | 12 | Customer Kevin called RSG Offroad to cancel an upcoming vehicle inspection appointment that he had previously scheduled with Drew. Kevin explained tha |
| Excused - Other Questions | 12 | Customer Rob Patel called to inform EAS Tire & Auto that he is aware of the cracked air intake hose on his white Acura, which the shop had notified hi |
| Excused - No Reason | 11 | The call was brief and unclear. The customer did not provide a clear reason for the call, and the conversation was disjointed. The agent (an AI assist |
| Follow Up - Other Update | 11 | The main reason for the call was that Zach, the customer, wanted to inform EAS Tire & Auto that the brake pads ordered for a 2017 Infiniti Q50 would b |
| Excused - Outside of Services | 7 | Customer Paul Tyree called to inquire about getting an emissions test for his truck, believing that Fifth Gear Automotive (now rebranded as EAS Tire a |
| Follow Up - Confirming Time | 7 | The customer, Zayn Hin, called EAS Tire & Auto to confirm details regarding the pickup of his 2009 Lexus RX 350. He mentioned that he had already arra |
| Follow Up - Invoice/Payment | 6 | Sabrina from Classic Collision called 5th Gear Automotive to pay an invoice for her Broomfield store. Her intent was to speak directly with someone to |
| Excused - Info - Warranty Question | 6 | The customer, identified as Lenny Allstripes, called to inquire about the warranty coverage for a flex plate replacement performed about a year ago at |
| Excused - Info - Service Offered Inquiry | 5 | The customer, who works at a nearby hospital, called EAS Tire & Auto to inquire if the shop could assist with setting the beads on some mower tires th |
| Follow Up - Complaint | 4 | Contextual Summary: Customer Olga Choru called Expert 4WD & Auto to express concern about her recent car repair. She stated that her insurance com |
| Excused - Telemarketing | 2 | Contextual Summary: The call was from Flora Bell, representing ASAP Tickets, who contacted EAS Tire & Auto to inquire if they were planning any tr |
| Excused - Update Profile | 1 | The main reason for the call was that Christina, representing the Western Language Republic, contacted EAS Tire & Auto to confirm and update the addre |
| Excused - Spam | 1 | The main reason for the call was an automated message from the monitoring center for Colorado Fire Services LLC, notifying EAS Tire & Auto in Windsor |
| Follow Up - Compliment | 1 | Customer Tim Tanner called to express his appreciation for the service he received at EAS Tire & Auto - Kipling, specifically mentioning a difficult c |
What would move the dial fastest
- Hard-commit capability (EAS/AutoOps): 27 soft commit(s) are coming in but never book because a firm slot can't be locked — the biggest single lever.
- More early/same-day availability (EAS): 15 call(s) wanted a slot that wasn't there.
- AI-court fixes (Avoca): 114 bookable call(s) lost to system errors / AI handling.
Key findings
No findings written yet for this report. Add qualitative findings (transcript-level observations, store-config bugs, notable callers) in reports/findings/week-of-2026-06-15-findings.md; they are spliced in here on every re-gen and survive re-classification.
By location
| Location | Calls | After hrs | Bookable | Booked | Capture |
|---|---|---|---|---|---|
| EAS - 5th Gear | 85 | 6 | 21 | 12 | 57% |
| EAS - Ponderosa | 123 | 43 | 33 | 11 | 33% |
| EAS - Aurora Tower | 72 | 7 | 23 | 11 | 48% |
| EAS - RSG Offroad | 109 | 13 | 28 | 11 | 39% |
| EAS - Davis Repair | 55 | 6 | 16 | 8 | 50% |
| EAS - Centennial | 55 | 2 | 18 | 7 | 39% |
| EAS - Thornton | 48 | 12 | 18 | 7 | 39% |
| EAS - Cooper Auto | 49 | 4 | 11 | 6 | 55% |
| EAS - Aurora | 17 | 0 | 11 | 6 | 55% |
| EAS - Lakewood | 27 | 3 | 11 | 6 | 55% |
| EAS - Antero Auto | 48 | 20 | 9 | 5 | 56% |
| EAS - Arapahoe Crossing | 25 | 5 | 7 | 5 | 71% |
| EAS - Aurora Mississippi Ave | 29 | 9 | 11 | 5 | 45% |
| EAS - Windsor | 58 | 4 | 16 | 5 | 31% |
| EAS - Expert 4WD | 63 | 25 | 17 | 4 | 24% |
| EAS - Kipling | 38 | 2 | 11 | 3 | 27% |
| EAS - Englewood | 14 | 4 | 4 | 3 | 75% |
| EAS - Crestline | 15 | 4 | 4 | 3 | 75% |
| EAS - Platte | 17 | 1 | 3 | 2 | 67% |
| EAS - Chatfield | 12 | 10 | 4 | 2 | 50% |
| EAS - Loveland | 10 | 10 | 2 | 2 | 100% |
| EAS - Total Auto | 39 | 5 | 6 | 2 | 33% |
| EAS - Colorado Springs | 30 | 4 | 6 | 1 | 17% |
| EAS - South Park | 16 | 5 | 4 | 1 | 25% |
By day
| Date | Calls | During | After | Booked | Capture |
|---|---|---|---|---|---|
| 2026-06-15 | 181 | 156 | 25 | 33 | 60% |
| 2026-06-16 | 182 | 161 | 21 | 12 | 32% |
| 2026-06-17 | 180 | 150 | 30 | 13 | 30% |
| 2026-06-18 | 184 | 159 | 25 | 21 | 45% |
| 2026-06-19 | 132 | 121 | 11 | 18 | 38% |
| 2026-06-20 | 116 | 65 | 51 | 21 | 58% |
| 2026-06-21 | 79 | 38 | 41 | 10 | 37% |
Calls by group & shop
Every call, grouped by outcome then shop. Each timestamp opens the recording.
Booked (firm) — 128
5th Gear (12) — 06-15 10:57 AM · 06-15 10:59 AM · 06-16 04:06 PM · 06-17 01:48 PM · 06-17 03:41 PM · 06-18 09:30 AM · 06-18 12:11 PM · 06-18 04:55 PM · 06-19 08:37 AM · 06-19 08:50 AM · 06-19 02:10 PM · 06-20 11:36 AM
Aurora Tower (11) — 06-15 08:55 AM · 06-15 09:45 AM · 06-15 11:26 AM · 06-15 12:10 PM · 06-15 03:13 PM · 06-15 03:20 PM · 06-15 03:29 PM · 06-15 05:35 PM · 06-17 05:45 PM · 06-19 12:00 PM · 06-21 01:45 PM
Ponderosa (11) — 06-18 08:35 AM · 06-18 04:10 PM · 06-18 04:26 PM · 06-18 04:29 PM · 06-18 05:55 PM · 06-19 08:01 AM · 06-20 04:20 PM · 06-20 05:14 PM · 06-21 12:37 PM · 06-21 01:07 PM · 06-21 02:12 PM
RSG Offroad (11) — 06-15 08:38 AM · 06-15 09:44 AM · 06-15 09:50 AM · 06-15 11:52 AM · 06-15 02:56 PM · 06-15 03:01 PM · 06-15 06:33 PM · 06-16 11:24 AM · 06-16 12:34 PM · 06-17 08:03 AM · 06-19 10:51 AM
Davis Repair (8) — 06-15 11:34 AM · 06-16 07:01 AM · 06-16 03:48 PM · 06-17 04:04 PM · 06-19 07:44 AM · 06-19 09:53 AM · 06-19 01:15 PM · 06-20 06:11 PM
Centennial (7) — 06-15 07:24 AM · 06-16 07:20 AM · 06-17 11:43 AM · 06-18 09:18 AM · 06-18 10:35 AM · 06-19 03:25 PM · 06-20 07:29 AM
Thornton (7) — 06-15 01:12 PM · 06-15 03:22 PM · 06-15 07:32 PM · 06-16 09:23 AM · 06-19 11:51 AM · 06-20 07:30 AM · 06-21 07:29 AM
Aurora (6) — 06-15 03:36 PM · 06-16 09:23 AM · 06-16 02:23 PM · 06-17 02:18 PM · 06-20 01:29 PM · 06-20 03:01 PM
Cooper Auto (6) — 06-15 05:16 PM · 06-16 06:12 PM · 06-19 04:34 PM · 06-20 09:26 AM · 06-20 11:18 AM · 06-20 11:53 AM
Lakewood (6) — 06-15 06:51 PM · 06-18 01:15 PM · 06-18 04:36 PM · 06-21 08:42 AM · 06-21 11:25 AM · 06-21 04:55 PM
Antero Auto (5) — 06-15 10:59 AM · 06-15 11:01 AM · 06-17 07:09 AM · 06-17 08:35 AM · 06-20 11:18 AM
Arapahoe Crossing (5) — 06-15 08:13 AM · 06-15 01:02 PM · 06-19 01:31 PM · 06-19 06:12 PM · 06-20 05:09 PM
Aurora Mississippi Ave (5) — 06-16 02:22 PM · 06-17 01:08 PM · 06-18 03:57 PM · 06-20 07:10 AM · 06-20 09:02 AM
Windsor (5) — 06-15 09:20 AM · 06-18 09:52 AM · 06-18 02:25 PM · 06-18 03:08 PM · 06-20 09:15 AM
Expert 4WD (4) — 06-15 07:36 AM · 06-18 04:48 PM · 06-19 04:24 PM · 06-20 03:34 PM
Crestline (3) — 06-17 07:01 AM · 06-21 07:10 AM · 06-21 08:59 AM
Englewood (3) — 06-15 10:16 AM · 06-17 07:59 AM · 06-20 08:06 AM
Kipling (3) — 06-15 12:31 PM · 06-18 07:21 PM · 06-19 01:51 PM
Chatfield (2) — 06-18 04:57 PM · 06-20 05:12 PM
Loveland (2) — 06-16 06:59 AM · 06-17 06:03 PM
Platte (2) — 06-18 08:37 AM · 06-20 01:43 PM
Total Auto (2) — 06-18 09:21 AM · 06-19 02:52 PM
Colorado Springs (1) — 06-20 10:48 AM
South Park (1) — 06-19 12:02 PM
Soft commit / coming in — 27
Centennial (4) — 06-17 07:14 AM · 06-19 07:57 AM · 06-19 11:31 AM · 06-19 11:33 AM
5th Gear (3) — 06-16 08:55 AM · 06-17 11:48 AM · 06-17 02:03 PM
Colorado Springs (2) — 06-18 06:21 AM · 06-21 11:07 AM
Cooper Auto (2) — 06-19 01:01 PM · 06-21 12:39 PM
Lakewood (2) — 06-18 09:01 AM · 06-21 01:33 PM
Ponderosa (2) — 06-16 09:12 AM · 06-19 02:39 PM
RSG Offroad (2) — 06-18 05:26 PM · 06-20 03:50 PM
Windsor (2) — 06-15 04:15 PM · 06-16 08:47 AM
Antero Auto (1) — 06-19 06:57 AM
Aurora Mississippi Ave (1) — 06-20 07:55 AM
Aurora Tower (1) — 06-21 03:50 PM
Chatfield (1) — 06-16 08:30 PM
Davis Repair (1) — 06-19 10:54 AM
Expert 4WD (1) — 06-21 11:32 AM
Kipling (1) — 06-21 04:11 PM
Thornton (1) — 06-15 06:28 PM
Unbooked / lost — 140
Ponderosa (20) — 06-15 08:11 AM · 06-15 07:35 PM · 06-16 01:42 PM · 06-17 03:41 PM · 06-17 05:45 PM · 06-17 05:47 PM · 06-18 11:03 AM · 06-18 03:22 PM · 06-19 08:13 AM · 06-19 10:04 AM · 06-19 10:09 AM · 06-19 04:35 PM · 06-19 06:04 PM · 06-20 03:22 PM · 06-21 09:27 AM · 06-21 12:32 PM · 06-21 02:24 PM · 06-21 02:25 PM · 06-21 02:26 PM · 06-21 02:50 PM
RSG Offroad (15) — 06-15 11:12 AM · 06-15 04:26 PM · 06-16 04:22 PM · 06-16 04:35 PM · 06-17 09:06 AM · 06-17 12:44 PM · 06-17 04:22 PM · 06-17 05:34 PM · 06-18 08:16 AM · 06-18 08:54 AM · 06-18 11:09 AM · 06-18 11:11 AM · 06-18 03:19 PM · 06-19 04:13 PM · 06-21 11:24 AM
Expert 4WD (12) — 06-15 07:26 AM · 06-16 07:23 AM · 06-17 07:17 AM · 06-17 12:46 PM · 06-17 02:05 PM · 06-17 02:06 PM · 06-17 02:11 PM · 06-17 02:41 PM · 06-18 07:06 AM · 06-19 08:53 AM · 06-19 04:09 PM · 06-20 10:12 AM
Aurora Tower (11) — 06-15 02:29 PM · 06-15 02:56 PM · 06-15 03:02 PM · 06-15 05:32 PM · 06-16 02:31 PM · 06-17 10:35 AM · 06-17 11:18 AM · 06-18 10:05 AM · 06-19 11:04 AM · 06-20 12:09 PM · 06-20 06:30 PM
Thornton (10) — 06-16 12:18 PM · 06-16 02:23 PM · 06-16 02:24 PM · 06-16 02:26 PM · 06-16 02:26 PM · 06-17 11:26 AM · 06-17 05:29 PM · 06-19 02:34 PM · 06-20 09:14 AM · 06-20 06:00 PM
Windsor (9) — 06-15 08:15 AM · 06-15 03:40 PM · 06-16 03:27 PM · 06-16 04:11 PM · 06-17 08:27 AM · 06-17 12:13 PM · 06-18 09:25 AM · 06-18 09:25 AM · 06-18 05:26 PM
Davis Repair (8) — 06-15 12:45 PM · 06-15 02:23 PM · 06-16 07:00 AM · 06-16 11:51 AM · 06-19 07:42 AM · 06-19 07:52 AM · 06-19 01:03 PM · 06-19 01:10 PM
Centennial (7) — 06-17 07:24 AM · 06-18 10:21 AM · 06-18 01:01 PM · 06-18 06:39 PM · 06-19 07:40 AM · 06-20 08:04 AM · 06-20 09:26 AM
Kipling (7) — 06-18 09:33 AM · 06-18 09:34 AM · 06-18 09:35 AM · 06-19 03:10 PM · 06-21 07:55 AM · 06-21 03:57 PM · 06-21 04:45 PM
5th Gear (6) — 06-15 12:29 PM · 06-15 02:23 PM · 06-16 08:05 AM · 06-16 04:59 PM · 06-18 05:45 PM · 06-19 10:14 AM
Aurora (5) — 06-15 11:49 AM · 06-15 11:52 AM · 06-15 03:32 PM · 06-19 07:12 AM · 06-20 12:11 PM
Aurora Mississippi Ave (5) — 06-16 12:30 PM · 06-17 11:38 AM · 06-17 12:03 PM · 06-19 06:57 AM · 06-20 04:21 PM
Total Auto (4) — 06-16 09:52 AM · 06-16 09:54 AM · 06-17 01:22 PM · 06-20 09:40 AM
Antero Auto (3) — 06-15 07:53 AM · 06-15 01:17 PM · 06-18 03:58 PM
Colorado Springs (3) — 06-19 02:45 PM · 06-20 11:10 AM · 06-21 11:01 AM
Cooper Auto (3) — 06-16 02:54 PM · 06-17 03:58 PM · 06-17 05:07 PM
Lakewood (3) — 06-18 07:24 AM · 06-19 12:54 PM · 06-19 05:01 PM
South Park (3) — 06-18 11:48 AM · 06-20 12:06 AM · 06-20 08:49 AM
Arapahoe Crossing (2) — 06-16 09:07 PM · 06-18 03:44 PM
Chatfield (1) — 06-16 07:41 PM
Crestline (1) — 06-17 12:57 PM
Englewood (1) — 06-17 09:13 AM
Platte (1) — 06-19 10:42 AM
Everything else (not an opportunity) — 759
Ponderosa (90) — 06-15 08:01 AM · 06-15 01:52 PM · 06-15 01:53 PM · 06-15 03:06 PM · 06-15 03:06 PM · 06-15 03:30 PM · 06-16 08:23 AM · 06-16 08:27 AM · 06-16 10:08 AM · 06-16 11:41 AM · 06-16 12:54 PM · 06-16 12:55 PM · 06-16 01:43 PM · 06-16 01:44 PM · 06-16 05:12 PM · 06-16 05:26 PM · 06-16 06:12 PM · 06-17 10:47 AM · 06-17 12:06 PM · 06-17 12:16 PM · 06-17 02:56 PM · 06-17 05:28 PM · 06-17 05:42 PM · 06-17 05:48 PM · 06-17 05:49 PM · 06-17 06:21 PM · 06-18 07:32 AM · 06-18 08:38 AM · 06-18 09:04 AM · 06-18 12:06 PM · 06-18 12:07 PM · 06-18 01:52 PM · 06-18 02:11 PM · 06-18 02:12 PM · 06-18 02:13 PM · 06-18 03:24 PM · 06-18 03:25 PM · 06-18 03:26 PM · 06-18 03:36 PM · 06-18 03:57 PM · 06-18 07:08 PM · 06-18 07:08 PM · 06-19 08:03 AM · 06-19 08:04 AM · 06-19 09:25 AM · 06-19 09:43 AM · 06-19 11:27 AM · 06-19 11:49 AM · 06-19 11:49 AM · 06-19 12:00 PM · 06-19 12:51 PM · 06-19 02:07 PM · 06-19 04:34 PM · 06-19 06:23 PM · 06-19 07:34 PM · 06-20 08:38 AM · 06-20 11:45 AM · 06-20 12:25 PM · 06-20 03:19 PM · 06-20 03:21 PM · 06-20 03:23 PM · 06-20 03:26 PM · 06-20 03:27 PM · 06-20 03:29 PM · 06-20 03:29 PM · 06-20 03:31 PM · 06-20 05:28 PM · 06-20 05:29 PM · 06-20 05:30 PM · 06-20 05:33 PM · 06-20 05:38 PM · 06-20 05:39 PM · 06-20 05:46 PM · 06-20 05:48 PM · 06-21 09:28 AM · 06-21 09:29 AM · 06-21 11:32 AM · 06-21 12:33 PM · 06-21 01:24 PM · 06-21 02:22 PM · 06-21 02:23 PM · 06-21 02:24 PM · 06-21 02:27 PM · 06-21 02:28 PM · 06-21 02:37 PM · 06-21 02:43 PM · 06-21 02:51 PM · 06-21 03:03 PM · 06-21 03:03 PM · 06-21 03:38 PM
RSG Offroad (81) — 06-15 08:23 AM · 06-15 10:09 AM · 06-15 11:14 AM · 06-15 11:14 AM · 06-15 11:20 AM · 06-15 11:23 AM · 06-15 11:51 AM · 06-15 12:29 PM · 06-15 12:30 PM · 06-15 01:10 PM · 06-15 01:11 PM · 06-15 01:12 PM · 06-15 01:22 PM · 06-15 01:24 PM · 06-15 01:25 PM · 06-15 01:25 PM · 06-15 01:26 PM · 06-15 01:44 PM · 06-15 01:50 PM · 06-15 01:57 PM · 06-15 01:58 PM · 06-15 02:13 PM · 06-15 02:58 PM · 06-15 03:00 PM · 06-15 03:04 PM · 06-15 03:30 PM · 06-15 03:47 PM · 06-15 03:48 PM · 06-15 03:56 PM · 06-15 04:05 PM · 06-15 04:07 PM · 06-15 04:18 PM · 06-15 04:27 PM · 06-15 04:27 PM · 06-16 08:42 AM · 06-16 09:14 AM · 06-16 11:22 AM · 06-16 11:35 AM · 06-16 12:06 PM · 06-16 12:51 PM · 06-16 02:19 PM · 06-16 03:07 PM · 06-16 03:34 PM · 06-16 03:35 PM · 06-16 03:42 PM · 06-16 03:56 PM · 06-16 03:56 PM · 06-16 04:17 PM · 06-16 04:18 PM · 06-16 04:18 PM · 06-16 04:35 PM · 06-16 04:35 PM · 06-16 04:58 PM · 06-17 07:46 AM · 06-17 07:46 AM · 06-17 07:57 AM · 06-17 07:57 AM · 06-17 11:52 AM · 06-17 02:44 PM · 06-17 02:58 PM · 06-17 03:42 PM · 06-17 04:31 PM · 06-17 04:33 PM · 06-17 05:16 PM · 06-17 05:45 PM · 06-18 08:22 AM · 06-18 08:23 AM · 06-18 08:29 AM · 06-18 09:08 AM · 06-18 11:10 AM · 06-18 11:12 AM · 06-18 11:17 AM · 06-18 03:52 PM · 06-18 05:35 PM · 06-18 05:45 PM · 06-19 08:51 AM · 06-19 09:53 AM · 06-19 10:04 AM · 06-19 02:02 PM · 06-20 11:05 AM · 06-20 02:26 PM
5th Gear (64) — 06-15 10:26 AM · 06-15 12:30 PM · 06-15 01:52 PM · 06-15 02:43 PM · 06-15 03:00 PM · 06-15 03:01 PM · 06-16 08:08 AM · 06-16 08:09 AM · 06-16 08:12 AM · 06-16 08:56 AM · 06-16 09:58 AM · 06-16 10:46 AM · 06-16 12:17 PM · 06-16 12:58 PM · 06-16 02:10 PM · 06-16 02:30 PM · 06-16 02:31 PM · 06-16 04:05 PM · 06-16 04:05 PM · 06-16 04:25 PM · 06-17 07:26 AM · 06-17 09:53 AM · 06-17 10:27 AM · 06-17 11:28 AM · 06-17 01:17 PM · 06-17 01:18 PM · 06-17 01:19 PM · 06-17 01:26 PM · 06-17 01:27 PM · 06-17 02:04 PM · 06-17 02:04 PM · 06-17 02:05 PM · 06-17 02:05 PM · 06-17 02:05 PM · 06-17 02:06 PM · 06-17 02:12 PM · 06-17 02:35 PM · 06-17 03:07 PM · 06-17 03:09 PM · 06-17 03:10 PM · 06-17 03:24 PM · 06-17 03:25 PM · 06-17 03:31 PM · 06-17 05:14 PM · 06-18 04:43 AM · 06-18 12:22 PM · 06-18 12:25 PM · 06-18 12:25 PM · 06-18 12:26 PM · 06-18 03:27 PM · 06-18 04:52 PM · 06-18 04:53 PM · 06-18 04:53 PM · 06-18 04:54 PM · 06-18 04:55 PM · 06-19 08:31 AM · 06-19 08:36 AM · 06-19 11:46 AM · 06-19 12:05 PM · 06-19 12:58 PM · 06-19 03:56 PM · 06-19 04:16 PM · 06-19 04:16 PM · 06-20 01:43 PM
Aurora Tower (49) — 06-15 12:11 PM · 06-15 12:14 PM · 06-15 12:40 PM · 06-15 12:52 PM · 06-15 01:07 PM · 06-15 02:45 PM · 06-15 04:21 PM · 06-15 04:51 PM · 06-15 04:52 PM · 06-15 05:26 PM · 06-15 05:42 PM · 06-15 06:39 PM · 06-16 09:23 AM · 06-16 09:23 AM · 06-16 03:13 PM · 06-16 03:44 PM · 06-16 04:35 PM · 06-16 05:08 PM · 06-16 06:31 PM · 06-17 11:30 AM · 06-17 08:56 PM · 06-17 09:00 PM · 06-18 08:26 AM · 06-18 05:31 PM · 06-19 09:05 AM · 06-19 09:22 AM · 06-19 10:58 AM · 06-19 03:47 PM · 06-19 04:06 PM · 06-19 05:18 PM · 06-19 05:45 PM · 06-19 05:48 PM · 06-20 04:03 PM · 06-20 04:24 PM · 06-20 04:26 PM · 06-20 04:49 PM · 06-20 04:50 PM · 06-20 04:58 PM · 06-20 05:12 PM · 06-20 05:22 PM · 06-20 06:28 PM · 06-21 08:36 AM · 06-21 09:05 AM · 06-21 09:09 AM · 06-21 10:24 AM · 06-21 10:28 AM · 06-21 04:25 PM · 06-21 04:31 PM · 06-21 07:32 PM
Expert 4WD (46) — 06-15 05:24 AM · 06-15 07:09 AM · 06-15 07:13 AM · 06-15 07:26 AM · 06-15 07:27 AM · 06-15 07:30 AM · 06-15 07:31 AM · 06-15 07:33 AM · 06-15 07:33 AM · 06-15 10:09 AM · 06-15 03:39 PM · 06-15 07:00 PM · 06-16 01:31 PM · 06-16 03:06 PM · 06-16 04:28 PM · 06-16 05:56 PM · 06-17 07:32 AM · 06-17 10:03 AM · 06-17 10:03 AM · 06-17 01:50 PM · 06-17 01:56 PM · 06-17 01:59 PM · 06-17 04:06 PM · 06-17 04:34 PM · 06-17 05:14 PM · 06-18 07:20 AM · 06-18 08:08 AM · 06-18 08:26 AM · 06-18 10:44 AM · 06-18 12:21 PM · 06-18 01:21 PM · 06-18 01:51 PM · 06-18 01:59 PM · 06-18 03:16 PM · 06-18 05:51 PM · 06-19 07:02 AM · 06-19 02:58 PM · 06-19 03:02 PM · 06-19 03:26 PM · 06-19 06:16 PM · 06-20 08:35 AM · 06-20 10:29 AM · 06-20 01:51 PM · 06-21 01:07 PM · 06-21 01:07 PM · 06-21 01:10 PM
Windsor (42) — 06-15 07:45 AM · 06-15 08:30 AM · 06-15 10:16 AM · 06-15 11:08 AM · 06-15 03:46 PM · 06-15 04:07 PM · 06-15 05:39 PM · 06-16 07:14 AM · 06-16 07:36 AM · 06-16 09:39 AM · 06-16 09:40 AM · 06-16 10:04 AM · 06-16 04:10 PM · 06-16 05:27 PM · 06-16 06:01 PM · 06-17 07:07 AM · 06-17 08:46 AM · 06-17 09:01 AM · 06-17 09:01 AM · 06-17 10:22 AM · 06-17 12:44 PM · 06-17 02:40 PM · 06-17 04:36 PM · 06-18 08:07 AM · 06-18 08:18 AM · 06-18 08:50 AM · 06-18 09:00 AM · 06-18 10:07 AM · 06-18 10:07 AM · 06-18 10:17 AM · 06-18 10:39 AM · 06-18 11:08 AM · 06-18 11:53 AM · 06-18 03:57 PM · 06-18 09:08 PM · 06-19 02:44 PM · 06-19 04:52 PM · 06-20 09:47 AM · 06-20 11:30 AM · 06-20 12:41 PM · 06-20 06:50 PM · 06-21 01:52 PM
Antero Auto (39) — 06-15 09:38 AM · 06-15 11:01 AM · 06-15 12:55 PM · 06-15 01:16 PM · 06-15 04:12 PM · 06-15 04:12 PM · 06-15 07:30 PM · 06-15 09:27 PM · 06-16 08:03 AM · 06-16 08:21 AM · 06-16 03:34 PM · 06-16 06:01 PM · 06-17 07:55 AM · 06-17 09:23 AM · 06-17 09:46 AM · 06-17 12:34 PM · 06-17 12:36 PM · 06-17 01:07 PM · 06-17 01:49 PM · 06-17 05:20 PM · 06-17 05:37 PM · 06-17 05:51 PM · 06-17 05:51 PM · 06-17 06:16 PM · 06-17 07:07 PM · 06-18 01:53 PM · 06-18 02:01 PM · 06-18 03:39 PM · 06-19 09:28 AM · 06-19 10:31 AM · 06-19 11:00 AM · 06-19 11:04 AM · 06-20 12:10 PM · 06-20 01:02 PM · 06-20 01:44 PM · 06-20 02:46 PM · 06-20 03:01 PM · 06-21 10:24 AM · 06-21 01:20 PM
Cooper Auto (38) — 06-16 11:43 AM · 06-16 11:45 AM · 06-16 01:40 PM · 06-16 03:04 PM · 06-16 03:08 PM · 06-16 03:35 PM · 06-16 04:34 PM · 06-16 05:10 PM · 06-17 02:23 PM · 06-17 02:25 PM · 06-18 09:26 AM · 06-18 02:48 PM · 06-18 03:49 PM · 06-18 06:01 PM · 06-18 06:09 PM · 06-18 09:16 PM · 06-19 10:41 AM · 06-19 03:08 PM · 06-20 08:46 AM · 06-20 09:33 AM · 06-20 09:35 AM · 06-20 11:50 AM · 06-20 11:52 AM · 06-20 12:40 PM · 06-20 12:43 PM · 06-20 12:44 PM · 06-20 12:45 PM · 06-20 01:32 PM · 06-20 01:33 PM · 06-20 01:35 PM · 06-20 01:36 PM · 06-20 01:46 PM · 06-20 03:45 PM · 06-20 04:44 PM · 06-21 12:53 PM · 06-21 02:41 PM · 06-21 02:42 PM · 06-21 02:43 PM
Davis Repair (38) — 06-15 08:10 AM · 06-15 09:07 AM · 06-15 11:00 AM · 06-15 12:57 PM · 06-15 06:02 PM · 06-15 06:03 PM · 06-16 09:55 AM · 06-16 01:40 PM · 06-16 02:39 PM · 06-16 02:41 PM · 06-16 04:08 PM · 06-16 05:38 PM · 06-16 08:07 PM · 06-17 12:58 PM · 06-17 01:00 PM · 06-17 01:26 PM · 06-17 01:45 PM · 06-17 05:31 PM · 06-17 05:43 PM · 06-18 11:12 AM · 06-18 11:47 AM · 06-18 11:48 AM · 06-18 01:40 PM · 06-18 02:18 PM · 06-18 03:09 PM · 06-18 05:50 PM · 06-18 05:51 PM · 06-19 09:53 AM · 06-19 01:11 PM · 06-19 01:13 PM · 06-19 01:15 PM · 06-19 01:15 PM · 06-19 01:17 PM · 06-19 01:19 PM · 06-19 04:28 PM · 06-19 04:55 PM · 06-20 12:10 PM · 06-21 08:29 PM
Centennial (37) — 06-16 09:07 AM · 06-16 09:40 AM · 06-16 12:56 PM · 06-16 03:37 PM · 06-17 09:29 AM · 06-17 09:56 AM · 06-17 11:04 AM · 06-17 02:04 PM · 06-17 03:39 PM · 06-17 03:40 PM · 06-17 03:41 PM · 06-17 03:44 PM · 06-18 08:02 AM · 06-18 10:19 AM · 06-18 10:24 AM · 06-18 10:25 AM · 06-18 10:26 AM · 06-18 12:57 PM · 06-18 01:04 PM · 06-18 01:05 PM · 06-18 01:07 PM · 06-18 02:01 PM · 06-18 02:32 PM · 06-18 03:39 PM · 06-18 04:07 PM · 06-18 05:10 PM · 06-19 10:42 AM · 06-19 10:43 AM · 06-19 10:44 AM · 06-19 10:45 AM · 06-19 11:28 AM · 06-19 01:40 PM · 06-19 02:14 PM · 06-20 09:30 AM · 06-20 09:37 AM · 06-20 12:34 PM · 06-20 01:01 PM
Total Auto (33) — 06-15 12:17 PM · 06-15 01:52 PM · 06-15 02:11 PM · 06-15 03:10 PM · 06-15 03:11 PM · 06-15 03:11 PM · 06-15 04:18 PM · 06-15 04:18 PM · 06-15 04:29 PM · 06-15 04:48 PM · 06-16 07:32 AM · 06-16 09:56 AM · 06-16 12:23 PM · 06-16 12:24 PM · 06-16 12:24 PM · 06-16 12:25 PM · 06-16 01:41 PM · 06-16 05:51 PM · 06-17 01:53 PM · 06-17 01:54 PM · 06-17 01:55 PM · 06-17 01:55 PM · 06-17 01:56 PM · 06-17 01:57 PM · 06-17 02:06 PM · 06-17 02:06 PM · 06-17 02:07 PM · 06-17 02:08 PM · 06-17 02:10 PM · 06-17 05:28 PM · 06-18 04:03 PM · 06-18 04:41 PM · 06-21 08:04 AM
Thornton (30) — 06-15 03:48 PM · 06-15 03:49 PM · 06-15 04:27 PM · 06-16 07:10 AM · 06-16 09:23 AM · 06-16 09:23 AM · 06-16 10:46 AM · 06-16 12:06 PM · 06-16 02:06 PM · 06-16 02:21 PM · 06-16 02:22 PM · 06-16 02:23 PM · 06-16 02:23 PM · 06-16 02:25 PM · 06-16 02:27 PM · 06-17 06:35 AM · 06-17 07:07 AM · 06-17 01:13 PM · 06-17 02:43 PM · 06-17 03:19 PM · 06-17 05:38 PM · 06-17 05:56 PM · 06-17 06:47 PM · 06-17 07:49 PM · 06-18 06:14 AM · 06-18 09:48 AM · 06-18 10:20 AM · 06-18 10:21 AM · 06-19 03:21 PM · 06-20 09:17 AM
Kipling (27) — 06-15 11:30 AM · 06-15 02:44 PM · 06-16 02:04 PM · 06-17 07:01 AM · 06-17 10:06 AM · 06-17 01:44 PM · 06-17 02:05 PM · 06-17 03:58 PM · 06-17 03:58 PM · 06-17 03:59 PM · 06-17 04:03 PM · 06-17 04:59 PM · 06-17 07:57 PM · 06-18 09:31 AM · 06-18 09:36 AM · 06-18 12:36 PM · 06-18 12:37 PM · 06-19 09:01 AM · 06-19 09:02 AM · 06-19 09:05 AM · 06-19 04:31 PM · 06-20 10:07 AM · 06-21 01:51 PM · 06-21 03:34 PM · 06-21 03:58 PM · 06-21 04:52 PM · 06-21 04:56 PM
Colorado Springs (24) — 06-15 11:40 AM · 06-15 02:55 PM · 06-15 06:11 PM · 06-16 07:39 AM · 06-16 10:34 AM · 06-16 10:36 AM · 06-16 11:42 AM · 06-16 12:26 PM · 06-16 01:14 PM · 06-16 01:19 PM · 06-16 01:20 PM · 06-18 02:26 PM · 06-18 03:44 PM · 06-18 04:46 PM · 06-19 12:03 PM · 06-19 02:23 PM · 06-19 04:12 PM · 06-19 08:29 PM · 06-20 09:03 AM · 06-20 10:56 AM · 06-20 01:32 PM · 06-20 07:33 PM · 06-21 10:30 AM · 06-21 12:03 PM
Arapahoe Crossing (18) — 06-15 10:06 AM · 06-15 05:03 PM · 06-15 05:11 PM · 06-15 06:19 PM · 06-16 09:21 AM · 06-16 09:22 AM · 06-16 09:23 AM · 06-16 09:24 AM · 06-16 09:24 AM · 06-16 03:48 PM · 06-17 05:22 PM · 06-17 05:22 PM · 06-18 01:32 PM · 06-18 06:36 PM · 06-19 06:52 AM · 06-19 08:59 AM · 06-19 01:48 PM · 06-20 08:37 AM
Aurora Mississippi Ave (18) — 06-15 08:47 AM · 06-15 01:13 PM · 06-16 06:46 AM · 06-16 12:29 PM · 06-16 01:03 PM · 06-16 01:04 PM · 06-16 02:07 PM · 06-17 12:01 PM · 06-17 12:01 PM · 06-17 12:03 PM · 06-17 12:10 PM · 06-17 12:15 PM · 06-17 12:26 PM · 06-18 11:40 AM · 06-18 04:41 PM · 06-18 06:57 PM · 06-20 12:57 PM · 06-20 05:51 PM
Lakewood (16) — 06-15 06:13 AM · 06-16 02:07 PM · 06-17 04:53 PM · 06-17 04:54 PM · 06-18 07:22 AM · 06-18 07:22 AM · 06-18 07:23 AM · 06-18 07:24 AM · 06-18 01:15 PM · 06-18 01:16 PM · 06-18 04:33 PM · 06-21 07:57 AM · 06-21 12:04 PM · 06-21 12:29 PM · 06-21 01:57 PM · 06-21 06:29 PM
Platte (14) — 06-15 01:20 PM · 06-15 03:37 PM · 06-15 03:38 PM · 06-15 05:27 PM · 06-16 09:51 AM · 06-16 03:16 PM · 06-16 05:31 PM · 06-19 11:25 AM · 06-19 11:27 AM · 06-19 01:45 PM · 06-19 01:47 PM · 06-19 01:48 PM · 06-19 01:49 PM · 06-21 12:42 PM
South Park (12) — 06-16 11:28 AM · 06-16 03:04 PM · 06-18 10:51 AM · 06-18 10:51 AM · 06-18 10:52 AM · 06-18 11:47 AM · 06-18 11:48 AM · 06-18 11:49 AM · 06-18 03:28 PM · 06-20 12:09 PM · 06-20 04:42 PM · 06-20 10:11 PM
Crestline (11) — 06-16 04:34 PM · 06-16 04:34 PM · 06-16 04:35 PM · 06-16 11:07 PM · 06-18 11:50 AM · 06-18 12:26 PM · 06-18 12:50 PM · 06-18 06:50 PM · 06-18 09:15 PM · 06-21 10:37 AM · 06-21 06:21 PM
Englewood (10) — 06-16 09:33 AM · 06-16 06:06 PM · 06-17 08:09 AM · 06-18 11:42 AM · 06-18 11:43 AM · 06-18 11:44 AM · 06-19 04:03 PM · 06-19 04:57 PM · 06-20 08:44 AM · 06-20 04:16 PM
Chatfield (8) — 06-15 06:06 PM · 06-15 06:09 PM · 06-16 06:21 PM · 06-16 07:41 PM · 06-16 07:42 PM · 06-18 11:03 AM · 06-18 07:38 PM · 06-19 06:18 PM
Loveland (8) — 06-15 06:30 AM · 06-15 08:55 PM · 06-17 06:53 PM · 06-18 06:03 PM · 06-18 06:51 PM · 06-18 07:32 PM · 06-20 10:43 PM · 06-21 10:45 AM
Aurora (6) — 06-15 02:57 PM · 06-15 05:39 PM · 06-16 02:22 PM · 06-16 02:26 PM · 06-16 05:26 PM · 06-19 04:40 PM
Generated from per-call classification against EAS's custom taxonomy (v5). After-hours = outside office_business_hours for the shop/day. Stats regenerate from the CSV; Key findings are hand-authored in the findings sidecar. Edit a day's CSV (corrected_category) and re-run.