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EAS — Weekly Call Report (week of 2026-06-08)
831 calls across EAS · 2026-06-08 → 2026-06-14 (MDT) · 169 after-hours (20%) · classified against EAS's custom call-reason taxonomy.
📄 One-pager summary · 📎 download raw CSV: 2026-06-08 · 2026-06-09 · 2026-06-10 · 2026-06-11 · 2026-06-12 · 2026-06-13 · 2026-06-14
At a glance
| Metric | Total | During hrs | After hrs |
|---|---|---|---|
| Calls handled | 831 | 662 | 169 |
| Bookable opportunities | 229 (28%) | 169 | 60 |
| Booked (firm) | 105 | 77 | 28 |
| Capture rate — firm ÷ bookable | 46% | 46% | 47% |
| Soft commits (coming in) | 15 | 13 | 2 |
| Booking rate incl. soft commits | 52% | 53% | 50% |
What were the calls? (totals)
Breakdown (details)
Booked (firm) — 105 (13%)
| Reason | Calls |
|---|---|
| Booked | 98 |
| Likely Booked (Soft Commit) | 6 |
| Tow In | 1 |
Soft commit / coming in — 15 (2%)
| Reason | Calls |
|---|---|
| Likely Booked (Soft Commit) | 9 |
| Tow In | 6 |
Unbooked / lost — 109 (13%)
| Reason | Calls | Court |
|---|---|---|
| Unbooked - Transferred (had booking intent) | 47 | Avoca |
| Unbooked - AI Aversion | 21 | Avoca |
| Unbooked - Rejected Agent | 12 | Avoca |
| Unbooked - Call Back Later | 9 | Avoca |
| Unbooked - Time Concern | 8 | EAS |
| Unbooked - Callback (Previous Job) | 6 | Avoca |
| Unbooked - Pending Coordination | 3 | EAS |
| Booked | 2 | — |
| Unbooked - System Error | 1 | Avoca |
Everything else (not an opportunity) — 602 (72%)
| Reason | Calls | Example |
|---|---|---|
| Excused - Hung Up Under 20s | 139 | The call transcript is too brief to provide a contextual summary. The agent, Sarah, answered the call and introduced the business, but there is no inf |
| Excused - Transfer to Specific Person | 93 | The customer called EAS Tire & Auto - Platte Canyon asking to speak with Jimmy. The agent, who identified as a digital assistant, informed the custome |
| Follow Up - ETA | 85 | Contextual Summary: - Main reason for the call: Paul Robinson called EAS Tire & Auto to check on the status of his car, possibly to see if it |
| Excused - Transfer to Shop / Leave Message | 45 | Call Summary: The customer called EAS Tire & Auto by mistake and clarified that the number was intended for someone else. There were no issues or conc |
| Unbooked - Quote Only | 34 | Customer Tim called EAS Tire & Auto to request a rough estimate for repair work needed on his Ford F-150. Tim wanted to know the cost without bringing |
| Excused - Silence | 32 | The call was brief and disconnected. The customer, Johnna Rodales, called but did not state the reason for the call before the line went silent. The a |
| Excused - Returning Call | 26 | The customer, Samantha Clayton, called Antero Automotive and requested to speak with Joe. The AI agent, Sarah, announced itself as an AI-powered assis |
| Excused - Outside of Services | 17 | The customer, Tom, called Cooper's Automotive and spoke with Sarah, who announced herself as an AI agent ("powered by EAS"). Tom's main reason for cal |
| Excused - Vendor / B2B | 16 | Customer Janelle from Factory Motor Prior called EAS Tire & Auto to discuss a valve cover gasket order associated with PO number 901057. She indicated |
| Excused - Other Questions | 15 | Customer Janet Chambers called EAS Tire & Auto after dropping off her car to inform the shop that she accidentally left her garage door opener inside |
| Follow Up - Cancel | 14 | Ray Davis called Fifth Gear Automotive to cancel a service appointment for a 2008 Honda Civic that was scheduled for the next day. The reason for the |
| Excused - Info - Service Offered Inquiry | 13 | Customer Thomas called Fifth Gear Automotive to inquire about alignment check services, specifically asking if the shop performs alignment checks and |
| Excused - Info - Parts / Inventory | 10 | The customer, Vince, called Cooper's Automotive inquiring about purchasing a rear caliper for a 2012 S350 Super Duty box truck. The agent, who identif |
| Excused - Info - Hours / Location | 10 | The customer, whose name appears to be Tyler, called EAS Tire & Auto to inquire if the shop was open yet, as he wanted to drop off his truck early for |
| Excused - No Reason | 9 | The call was brief and disconnected. No customer information or issue was provided, and the conversation did not progress beyond the initial greeting. |
| (no transcript) | 9 | |
| Follow Up - Other Update | 9 | Customer Olivia Bojan called Cooper's Automotive to request that synthetic oil be used for the oil change on her 2019 Honda CR-V, which she had droppe |
| Follow Up - Reschedule | 7 | Contextual Summary: The customer, Clara Tracy, called Fifth Gear Automotive to request a change in her scheduled drop-off time for her truck, movi |
| Follow Up - Confirming Time | 5 | The customer, Kyle, called to confirm details about his scheduled drop-off appointment for an alignment on his 2022 Toyota Tacoma. He indicated he wou |
| Follow Up - Complaint | 4 | The customer, Charles Berndt, called Cooper's Automotive to speak with the store manager regarding an incident that occurred after his car was service |
| Follow Up - Invoice/Payment | 4 | The customer, Kaye Parks, called Total Automotive to request that a receipt for a recent service on a 2017 Chevy Colorado be emailed to her. She provi |
| Excused - Info - Warranty Question | 2 | The call was brief and unclear. The customer mentioned an issue regarding their coverage being accidentally canceled after a third party contacted the |
| Excused - Telemarketing | 2 | The main reason for the call was that Corbin Childers, representing H and M Media Marketing, contacted Total Automotive to offer marketing services an |
| Follow Up - Compliment | 1 | Contextual Summary: The main reason for the call was that Ben Swain from Slee Off Road wanted to speak with Andy to thank him for his assistance t |
| Excused - Spam | 1 | The call was brief and appears to be a voicemail or automated message regarding filings or back taxes for an account ending in 3035850. The message in |
What would move the dial fastest
- Hard-commit capability (EAS/AutoOps): 15 soft commit(s) are coming in but never book because a firm slot can't be locked — the biggest single lever.
- More early/same-day availability (EAS): 8 call(s) wanted a slot that wasn't there.
- AI-court fixes (Avoca): 96 bookable call(s) lost to system errors / AI handling.
Key findings
No findings written yet for this report. Add qualitative findings (transcript-level observations, store-config bugs, notable callers) in reports/findings/week-of-2026-06-08-findings.md; they are spliced in here on every re-gen and survive re-classification.
By location
| Location | Calls | After hrs | Bookable | Booked | Capture |
|---|---|---|---|---|---|
| EAS - Antero Auto | 48 | 14 | 16 | 10 | 63% |
| EAS - Aurora | 44 | 4 | 14 | 9 | 64% |
| EAS - Aurora Tower | 54 | 3 | 17 | 9 | 53% |
| EAS - RSG Offroad | 93 | 15 | 20 | 9 | 45% |
| EAS - Cooper Auto | 54 | 4 | 17 | 7 | 41% |
| EAS - Windsor | 37 | 6 | 9 | 7 | 78% |
| EAS - Expert 4WD | 59 | 18 | 16 | 7 | 44% |
| EAS - 5th Gear | 61 | 8 | 15 | 6 | 40% |
| EAS - Total Auto | 48 | 9 | 14 | 6 | 43% |
| EAS - Ponderosa | 49 | 26 | 14 | 5 | 36% |
| EAS - Lakewood | 18 | 4 | 6 | 5 | 83% |
| EAS - Thornton | 34 | 7 | 7 | 4 | 57% |
| EAS - Chatfield | 11 | 6 | 4 | 3 | 75% |
| EAS - Colorado Springs | 30 | 2 | 6 | 3 | 50% |
| EAS - Davis Repair | 37 | 7 | 15 | 3 | 20% |
| EAS - Platte | 31 | 3 | 7 | 2 | 29% |
| EAS - Centennial | 24 | 2 | 5 | 2 | 40% |
| EAS - Arapahoe Crossing | 19 | 5 | 6 | 2 | 33% |
| EAS - Aurora Mississippi Ave | 21 | 8 | 10 | 2 | 20% |
| EAS - Englewood | 19 | 6 | 5 | 2 | 40% |
| EAS - South Park | 12 | 6 | 1 | 1 | 100% |
| EAS - Crestline | 3 | 2 | 2 | 1 | 50% |
| EAS - Kipling | 24 | 3 | 3 | 0 | 0% |
| EAS - Loveland | 1 | 1 | 0 | 0 | — |
By day
| Date | Calls | During | After | Booked | Capture |
|---|---|---|---|---|---|
| 2026-06-08 | 133 | 124 | 9 | 22 | 50% |
| 2026-06-09 | 181 | 157 | 24 | 26 | 54% |
| 2026-06-10 | 109 | 91 | 18 | 15 | 47% |
| 2026-06-11 | 96 | 67 | 29 | 8 | 33% |
| 2026-06-12 | 117 | 95 | 22 | 12 | 43% |
| 2026-06-13 | 127 | 90 | 37 | 14 | 42% |
| 2026-06-14 | 68 | 38 | 30 | 8 | 40% |
Calls by group & shop
Every call, grouped by outcome then shop. Each timestamp opens the recording.
Booked (firm) — 105
Antero Auto (10) — 06-08 04:39 PM · 06-09 07:45 AM · 06-09 12:24 PM · 06-09 05:56 PM · 06-09 06:02 PM · 06-10 11:45 AM · 06-12 01:16 PM · 06-13 10:15 AM · 06-13 01:39 PM · 06-13 01:57 PM
Aurora (9) — 06-08 07:17 AM · 06-08 05:48 PM · 06-09 07:06 AM · 06-09 07:13 AM · 06-09 04:56 PM · 06-11 10:49 AM · 06-12 01:11 PM · 06-13 01:56 PM · 06-13 02:19 PM
Aurora Tower (9) — 06-08 09:31 AM · 06-08 05:34 PM · 06-08 05:42 PM · 06-10 05:02 PM · 06-10 06:18 PM · 06-12 12:31 PM · 06-12 01:53 PM · 06-13 10:04 AM · 06-13 02:15 PM
RSG Offroad (9) — 06-08 09:04 AM · 06-08 09:06 AM · 06-08 02:51 PM · 06-09 12:11 PM · 06-09 12:59 PM · 06-09 03:17 PM · 06-09 04:23 PM · 06-10 02:54 PM · 06-10 05:52 PM
Cooper Auto (7) — 06-08 08:25 AM · 06-09 09:00 AM · 06-09 05:50 PM · 06-13 07:04 AM · 06-13 02:47 PM · 06-14 11:54 AM · 06-14 03:57 PM
Expert 4WD (7) — 06-08 11:47 AM · 06-08 04:40 PM · 06-09 11:11 AM · 06-09 04:01 PM · 06-10 02:36 PM · 06-12 03:39 PM · 06-12 05:02 PM
Windsor (7) — 06-08 03:23 PM · 06-08 03:34 PM · 06-10 12:23 PM · 06-10 06:05 PM · 06-11 07:03 AM · 06-11 01:09 PM · 06-14 06:34 PM
5th Gear (6) — 06-08 02:44 PM · 06-09 09:03 AM · 06-09 04:20 PM · 06-10 11:43 AM · 06-11 10:38 PM · 06-12 10:35 AM
Total Auto (6) — 06-08 12:35 PM · 06-09 05:03 PM · 06-10 11:34 AM · 06-10 04:19 PM · 06-10 05:28 PM · 06-12 12:07 PM
Lakewood (5) — 06-09 10:35 AM · 06-09 06:19 PM · 06-11 04:51 PM · 06-12 08:06 AM · 06-13 11:07 AM
Ponderosa (5) — 06-09 06:03 AM · 06-14 10:01 AM · 06-14 01:27 PM · 06-14 02:59 PM · 06-14 04:37 PM
Thornton (4) — 06-08 10:32 AM · 06-11 06:48 AM · 06-13 06:19 PM · 06-14 05:32 PM
Chatfield (3) — 06-08 06:56 AM · 06-08 07:04 PM · 06-09 07:26 PM
Colorado Springs (3) — 06-09 12:49 PM · 06-09 03:08 PM · 06-10 06:16 PM
Davis Repair (3) — 06-08 12:34 PM · 06-11 10:08 AM · 06-12 12:28 PM
Arapahoe Crossing (2) — 06-10 09:59 AM · 06-13 12:21 PM
Aurora Mississippi Ave (2) — 06-09 05:06 PM · 06-09 07:31 PM
Centennial (2) — 06-12 01:13 PM · 06-13 12:25 PM
Englewood (2) — 06-08 01:08 PM · 06-11 01:56 PM
Platte (2) — 06-08 09:45 AM · 06-12 12:09 PM
Crestline (1) — 06-13 07:45 AM
South Park (1) — 06-10 08:29 AM
Soft commit / coming in — 15
Aurora Tower (3) — 06-08 08:02 AM · 06-11 05:38 PM · 06-13 04:07 PM
5th Gear (2) — 06-08 08:10 AM · 06-08 01:23 PM
Cooper Auto (2) — 06-08 08:35 AM · 06-12 07:16 AM
Davis Repair (2) — 06-08 06:39 AM · 06-12 03:25 PM
Arapahoe Crossing (1) — 06-08 08:03 AM
Aurora Mississippi Ave (1) — 06-13 05:39 PM
Centennial (1) — 06-13 12:53 PM
Kipling (1) — 06-10 03:36 PM
Platte (1) — 06-13 10:38 AM
Windsor (1) — 06-09 11:16 AM
Unbooked / lost — 109
RSG Offroad (11) — 06-09 07:24 AM · 06-09 12:02 PM · 06-09 12:11 PM · 06-10 06:41 AM · 06-10 10:30 AM · 06-10 04:57 PM · 06-11 12:03 PM · 06-11 12:04 PM · 06-11 04:15 PM · 06-12 11:57 AM · 06-12 01:47 PM
Davis Repair (10) — 06-08 08:07 AM · 06-08 09:31 AM · 06-08 09:35 AM · 06-08 02:43 PM · 06-09 11:41 AM · 06-09 03:05 PM · 06-10 07:03 AM · 06-10 10:56 AM · 06-12 06:13 PM · 06-13 01:26 PM
Expert 4WD (9) — 06-08 11:23 AM · 06-09 07:11 AM · 06-09 07:29 AM · 06-09 11:13 AM · 06-09 02:42 PM · 06-10 07:29 AM · 06-10 05:02 PM · 06-13 09:04 AM · 06-13 10:30 AM
Ponderosa (9) — 06-11 04:11 PM · 06-11 04:13 PM · 06-14 08:45 AM · 06-14 08:47 AM · 06-14 10:18 AM · 06-14 10:27 AM · 06-14 01:32 PM · 06-14 03:50 PM · 06-14 03:52 PM
Cooper Auto (8) — 06-10 12:41 PM · 06-11 07:36 PM · 06-13 08:14 AM · 06-13 08:16 AM · 06-13 03:22 PM · 06-14 10:00 AM · 06-14 10:03 AM · 06-14 03:55 PM
Total Auto (8) — 06-08 01:41 PM · 06-09 02:03 PM · 06-10 11:45 AM · 06-10 11:46 AM · 06-10 01:55 PM · 06-11 03:04 PM · 06-12 02:50 PM · 06-13 03:31 PM
5th Gear (7) — 06-08 10:58 AM · 06-08 11:21 AM · 06-09 07:41 AM · 06-09 12:29 PM · 06-09 04:48 PM · 06-10 10:02 AM · 06-11 05:23 PM
Aurora Mississippi Ave (7) — 06-08 07:57 AM · 06-09 05:21 PM · 06-09 05:22 PM · 06-11 08:28 AM · 06-11 12:16 PM · 06-12 07:18 PM · 06-13 02:02 PM
Antero Auto (6) — 06-08 11:34 AM · 06-08 04:18 PM · 06-08 05:50 PM · 06-10 01:34 PM · 06-12 06:44 AM · 06-12 06:48 AM
Aurora (5) — 06-11 01:13 PM · 06-11 05:39 PM · 06-11 06:11 PM · 06-12 04:18 PM · 06-13 11:20 AM
Aurora Tower (5) — 06-09 08:57 AM · 06-10 07:59 AM · 06-12 01:53 PM · 06-13 10:11 AM · 06-13 11:52 AM
Platte (4) — 06-08 01:15 PM · 06-12 09:00 AM · 06-13 11:37 AM · 06-13 01:49 PM
Arapahoe Crossing (3) — 06-09 08:12 AM · 06-12 03:58 PM · 06-12 05:31 PM
Colorado Springs (3) — 06-09 03:21 PM · 06-09 04:46 PM · 06-09 05:36 PM
Englewood (3) — 06-10 12:29 PM · 06-11 03:45 PM · 06-13 11:28 AM
Thornton (3) — 06-09 02:42 PM · 06-13 04:53 PM · 06-14 03:12 PM
Centennial (2) — 06-08 02:16 PM · 06-10 03:14 PM
Kipling (2) — 06-08 10:36 AM · 06-14 02:22 PM
Chatfield (1) — 06-08 10:00 AM
Crestline (1) — 06-12 06:07 PM
Lakewood (1) — 06-11 06:35 PM
Windsor (1) — 06-12 03:16 PM
Everything else (not an opportunity) — 602
RSG Offroad (73) — 06-08 07:59 AM · 06-08 08:34 AM · 06-08 09:04 AM · 06-08 10:29 AM · 06-08 10:30 AM · 06-08 10:50 AM · 06-08 04:59 PM · 06-09 09:04 AM · 06-09 09:08 AM · 06-09 09:36 AM · 06-09 10:04 AM · 06-09 10:29 AM · 06-09 10:32 AM · 06-09 11:15 AM · 06-09 11:43 AM · 06-09 11:52 AM · 06-09 11:56 AM · 06-09 11:56 AM · 06-09 12:03 PM · 06-09 12:07 PM · 06-09 12:08 PM · 06-09 12:09 PM · 06-09 12:09 PM · 06-09 12:10 PM · 06-09 12:12 PM · 06-09 12:13 PM · 06-09 12:25 PM · 06-09 12:28 PM · 06-09 12:28 PM · 06-09 01:03 PM · 06-09 01:22 PM · 06-09 05:31 PM · 06-09 05:35 PM · 06-09 05:38 PM · 06-09 09:53 PM · 06-09 09:53 PM · 06-10 08:16 AM · 06-10 10:30 AM · 06-10 10:31 AM · 06-10 11:52 AM · 06-10 02:43 PM · 06-10 03:28 PM · 06-10 04:19 PM · 06-11 07:30 AM · 06-11 08:17 AM · 06-11 12:00 PM · 06-11 12:01 PM · 06-11 12:03 PM · 06-11 12:46 PM · 06-11 01:54 PM · 06-11 02:07 PM · 06-11 02:10 PM · 06-11 03:28 PM · 06-11 05:39 PM · 06-12 08:03 AM · 06-12 09:03 AM · 06-12 09:03 AM · 06-12 09:04 AM · 06-12 09:04 AM · 06-12 09:08 AM · 06-12 11:38 AM · 06-12 11:59 AM · 06-12 01:06 PM · 06-12 01:47 PM · 06-12 01:50 PM · 06-12 02:01 PM · 06-12 02:05 PM · 06-12 04:51 PM · 06-12 04:53 PM · 06-13 08:04 AM · 06-13 01:08 PM · 06-13 02:57 PM · 06-13 02:57 PM
5th Gear (46) — 06-08 08:20 AM · 06-08 10:43 AM · 06-08 11:15 AM · 06-08 11:16 AM · 06-08 01:27 PM · 06-08 03:25 PM · 06-08 03:36 PM · 06-08 03:40 PM · 06-09 08:08 AM · 06-09 08:27 AM · 06-09 08:41 AM · 06-09 08:43 AM · 06-09 08:44 AM · 06-09 09:21 AM · 06-09 09:23 AM · 06-09 09:25 AM · 06-09 09:43 AM · 06-09 10:53 AM · 06-09 11:22 AM · 06-09 12:27 PM · 06-09 01:13 PM · 06-09 02:15 PM · 06-09 02:16 PM · 06-09 02:17 PM · 06-09 03:21 PM · 06-09 04:16 PM · 06-09 04:49 PM · 06-09 04:57 PM · 06-09 04:57 PM · 06-10 07:21 AM · 06-10 07:25 AM · 06-10 11:17 AM · 06-10 11:18 AM · 06-10 11:19 AM · 06-10 01:36 PM · 06-10 03:05 PM · 06-11 11:19 AM · 06-11 11:19 AM · 06-11 05:20 PM · 06-12 10:34 AM · 06-12 10:43 AM · 06-12 01:11 PM · 06-12 01:12 PM · 06-12 02:26 PM · 06-12 05:34 PM · 06-13 10:24 AM
Expert 4WD (43) — 06-08 11:30 AM · 06-08 01:35 PM · 06-08 02:31 PM · 06-08 02:47 PM · 06-08 04:37 PM · 06-09 09:15 AM · 06-09 09:24 AM · 06-09 10:55 AM · 06-09 11:10 AM · 06-09 11:19 AM · 06-09 03:51 PM · 06-09 03:57 PM · 06-09 03:58 PM · 06-09 03:59 PM · 06-09 04:01 PM · 06-09 04:03 PM · 06-09 04:03 PM · 06-09 04:04 PM · 06-09 04:12 PM · 06-09 04:13 PM · 06-09 04:13 PM · 06-09 04:13 PM · 06-10 11:41 AM · 06-10 02:27 PM · 06-10 02:27 PM · 06-10 05:01 PM · 06-10 05:01 PM · 06-10 05:08 PM · 06-11 01:10 AM · 06-11 07:35 AM · 06-11 09:51 AM · 06-12 10:05 AM · 06-12 11:03 AM · 06-12 04:13 PM · 06-12 04:29 PM · 06-12 04:30 PM · 06-12 05:23 PM · 06-13 05:50 AM · 06-13 09:27 AM · 06-13 10:38 AM · 06-13 11:20 AM · 06-13 01:01 PM · 06-14 05:42 PM
Aurora Tower (37) — 06-08 06:23 AM · 06-08 06:28 AM · 06-08 08:07 AM · 06-08 09:36 AM · 06-08 09:40 AM · 06-09 10:13 AM · 06-09 10:36 AM · 06-09 12:38 PM · 06-09 05:45 PM · 06-10 09:48 AM · 06-10 10:15 AM · 06-10 12:25 PM · 06-10 04:59 PM · 06-10 05:36 PM · 06-10 05:36 PM · 06-11 04:30 PM · 06-11 05:47 PM · 06-12 05:01 PM · 06-12 05:15 PM · 06-12 05:38 PM · 06-13 10:08 AM · 06-13 10:28 AM · 06-13 10:30 AM · 06-13 12:03 PM · 06-13 12:54 PM · 06-13 02:54 PM · 06-13 04:05 PM · 06-13 04:08 PM · 06-13 04:09 PM · 06-13 04:53 PM · 06-14 12:15 PM · 06-14 03:49 PM · 06-14 04:00 PM · 06-14 04:34 PM · 06-14 05:05 PM · 06-14 05:37 PM · 06-14 05:52 PM
Cooper Auto (37) — 06-08 08:25 AM · 06-08 08:39 AM · 06-08 08:50 AM · 06-08 09:14 AM · 06-08 10:55 AM · 06-08 11:21 AM · 06-08 12:12 PM · 06-08 01:41 PM · 06-10 11:48 AM · 06-10 01:37 PM · 06-10 01:38 PM · 06-10 01:39 PM · 06-11 01:49 PM · 06-11 06:59 PM · 06-11 06:59 PM · 06-13 07:05 AM · 06-13 07:26 AM · 06-13 07:38 AM · 06-13 07:45 AM · 06-13 07:45 AM · 06-13 07:46 AM · 06-13 12:36 PM · 06-13 12:37 PM · 06-13 03:04 PM · 06-13 03:21 PM · 06-13 03:24 PM · 06-13 03:24 PM · 06-13 04:58 PM · 06-13 08:23 PM · 06-14 08:09 AM · 06-14 10:04 AM · 06-14 11:46 AM · 06-14 11:47 AM · 06-14 01:11 PM · 06-14 01:41 PM · 06-14 03:06 PM · 06-14 03:40 PM
Ponderosa (35) — 06-08 09:20 AM · 06-08 01:47 PM · 06-08 05:02 PM · 06-09 06:25 AM · 06-09 11:18 AM · 06-09 05:37 PM · 06-09 06:10 PM · 06-10 12:03 PM · 06-10 02:42 PM · 06-10 02:43 PM · 06-10 05:37 PM · 06-10 06:06 PM · 06-11 06:28 AM · 06-11 04:26 PM · 06-11 06:53 PM · 06-12 05:11 PM · 06-12 05:12 PM · 06-12 05:13 PM · 06-12 05:13 PM · 06-12 06:40 PM · 06-13 12:04 PM · 06-13 12:06 PM · 06-13 01:16 PM · 06-13 01:23 PM · 06-13 01:25 PM · 06-13 02:19 PM · 06-13 02:33 PM · 06-14 08:48 AM · 06-14 09:07 AM · 06-14 01:40 PM · 06-14 02:05 PM · 06-14 04:10 PM · 06-14 05:05 PM · 06-14 05:06 PM · 06-14 05:07 PM
Total Auto (34) — 06-08 12:03 PM · 06-08 01:15 PM · 06-08 01:42 PM · 06-08 04:15 PM · 06-08 04:23 PM · 06-09 08:46 AM · 06-09 10:09 AM · 06-09 12:49 PM · 06-09 01:52 PM · 06-09 01:58 PM · 06-09 02:02 PM · 06-09 02:03 PM · 06-09 02:03 PM · 06-09 02:07 PM · 06-09 04:08 PM · 06-10 08:54 AM · 06-10 09:00 AM · 06-10 11:07 AM · 06-10 11:08 AM · 06-10 12:49 PM · 06-10 02:08 PM · 06-10 04:22 PM · 06-10 04:51 PM · 06-11 09:08 AM · 06-11 12:01 PM · 06-11 04:41 PM · 06-11 04:54 PM · 06-11 06:04 PM · 06-11 08:26 PM · 06-11 08:27 PM · 06-12 04:16 PM · 06-13 01:19 PM · 06-13 01:24 PM · 06-14 08:21 AM
Antero Auto (32) — 06-08 08:13 AM · 06-08 10:12 AM · 06-08 10:12 AM · 06-08 11:40 AM · 06-08 12:27 PM · 06-08 12:57 PM · 06-08 01:51 PM · 06-08 02:20 PM · 06-09 07:26 AM · 06-09 09:05 AM · 06-09 09:09 AM · 06-09 11:26 AM · 06-09 02:28 PM · 06-10 08:49 AM · 06-10 09:10 AM · 06-10 09:12 AM · 06-10 11:22 AM · 06-10 11:43 AM · 06-10 12:42 PM · 06-10 01:12 PM · 06-10 03:01 PM · 06-10 03:01 PM · 06-10 03:02 PM · 06-10 04:47 PM · 06-10 05:15 PM · 06-11 09:04 AM · 06-11 07:10 PM · 06-12 12:05 PM · 06-12 02:27 PM · 06-13 07:14 AM · 06-13 07:14 AM · 06-13 08:55 PM
Aurora (30) — 06-08 07:02 AM · 06-08 11:29 AM · 06-08 11:30 AM · 06-08 03:00 PM · 06-09 07:13 AM · 06-09 05:11 PM · 06-09 05:41 PM · 06-10 07:03 AM · 06-10 05:39 PM · 06-10 05:58 PM · 06-10 11:34 PM · 06-11 09:32 AM · 06-11 10:11 AM · 06-11 10:11 AM · 06-11 05:43 PM · 06-12 06:33 AM · 06-12 06:36 AM · 06-12 10:42 AM · 06-12 01:07 PM · 06-12 02:28 PM · 06-12 02:29 PM · 06-12 05:32 PM · 06-13 11:18 AM · 06-13 11:27 AM · 06-13 11:28 AM · 06-13 11:35 AM · 06-13 12:34 PM · 06-13 01:41 PM · 06-13 03:00 PM · 06-13 04:51 PM
Windsor (28) — 06-08 09:28 AM · 06-08 09:51 AM · 06-08 01:02 PM · 06-08 04:35 PM · 06-08 04:36 PM · 06-08 04:51 PM · 06-08 05:00 PM · 06-09 10:06 AM · 06-09 12:01 PM · 06-09 03:41 PM · 06-09 04:15 PM · 06-09 04:24 PM · 06-10 11:00 AM · 06-10 12:24 PM · 06-11 09:13 AM · 06-11 01:48 PM · 06-11 02:09 PM · 06-11 02:10 PM · 06-11 02:41 PM · 06-11 06:14 PM · 06-12 01:47 PM · 06-12 01:48 PM · 06-12 01:49 PM · 06-12 03:18 PM · 06-12 07:22 PM · 06-13 09:47 AM · 06-13 06:22 PM · 06-14 06:27 PM
Thornton (27) — 06-08 11:57 AM · 06-08 01:00 PM · 06-08 03:38 PM · 06-08 04:58 PM · 06-09 07:14 AM · 06-09 01:24 PM · 06-09 01:34 PM · 06-11 05:38 PM · 06-12 12:50 PM · 06-12 03:12 PM · 06-12 04:47 PM · 06-12 07:39 PM · 06-12 07:40 PM · 06-13 08:26 AM · 06-13 08:27 AM · 06-13 08:28 AM · 06-13 08:29 AM · 06-13 11:23 AM · 06-13 03:04 PM · 06-13 03:10 PM · 06-13 03:11 PM · 06-14 03:12 PM · 06-14 03:13 PM · 06-14 03:13 PM · 06-14 03:14 PM · 06-14 03:36 PM · 06-14 05:27 PM
Colorado Springs (24) — 06-08 08:11 AM · 06-08 11:28 AM · 06-08 12:25 PM · 06-08 01:57 PM · 06-08 01:57 PM · 06-08 03:26 PM · 06-09 12:02 PM · 06-09 12:55 PM · 06-09 03:06 PM · 06-09 03:07 PM · 06-09 04:10 PM · 06-09 04:11 PM · 06-09 04:38 PM · 06-09 04:44 PM · 06-09 04:48 PM · 06-09 05:38 PM · 06-09 05:44 PM · 06-10 09:34 AM · 06-10 06:37 PM · 06-14 09:18 AM · 06-14 03:11 PM · 06-14 03:13 PM · 06-14 03:40 PM · 06-14 04:07 PM
Platte (24) — 06-08 12:07 PM · 06-08 01:19 PM · 06-08 01:20 PM · 06-08 05:22 PM · 06-08 05:26 PM · 06-09 08:35 AM · 06-09 08:36 AM · 06-10 10:35 AM · 06-11 12:14 PM · 06-11 01:25 PM · 06-11 07:08 PM · 06-11 08:04 PM · 06-12 11:59 AM · 06-12 03:13 PM · 06-12 04:20 PM · 06-12 04:20 PM · 06-12 04:23 PM · 06-12 04:45 PM · 06-12 06:54 PM · 06-13 08:53 AM · 06-13 08:53 AM · 06-13 11:35 AM · 06-13 11:44 AM · 06-13 01:25 PM
Davis Repair (22) — 06-08 10:36 AM · 06-08 04:00 PM · 06-09 11:40 AM · 06-09 03:09 PM · 06-09 03:11 PM · 06-09 03:11 PM · 06-09 03:12 PM · 06-09 03:13 PM · 06-09 03:22 PM · 06-09 04:39 PM · 06-09 06:20 PM · 06-10 06:28 AM · 06-10 10:46 AM · 06-10 10:52 AM · 06-10 02:24 PM · 06-10 02:24 PM · 06-10 03:00 PM · 06-10 03:01 PM · 06-11 06:44 AM · 06-11 07:30 PM · 06-12 09:37 AM · 06-12 01:14 PM
Kipling (21) — 06-08 08:07 AM · 06-08 11:57 AM · 06-08 12:26 PM · 06-08 07:17 PM · 06-09 07:25 AM · 06-10 11:47 AM · 06-10 11:48 AM · 06-11 10:46 AM · 06-11 10:47 AM · 06-11 04:58 PM · 06-12 10:45 AM · 06-12 03:00 PM · 06-12 03:06 PM · 06-12 03:07 PM · 06-12 03:12 PM · 06-12 06:11 PM · 06-12 06:16 PM · 06-14 09:22 AM · 06-14 02:59 PM · 06-14 03:02 PM · 06-14 05:33 PM
Centennial (19) — 06-08 12:44 AM · 06-08 10:43 AM · 06-08 01:23 PM · 06-08 02:15 PM · 06-08 02:16 PM · 06-09 05:45 PM · 06-10 03:49 PM · 06-11 12:40 PM · 06-11 01:35 PM · 06-12 11:24 AM · 06-12 12:59 PM · 06-12 01:01 PM · 06-12 01:02 PM · 06-12 01:15 PM · 06-13 08:07 AM · 06-13 12:56 PM · 06-13 02:36 PM · 06-13 03:56 PM · 06-13 04:26 PM
Englewood (14) — 06-09 12:34 PM · 06-09 12:35 PM · 06-11 01:37 PM · 06-11 01:38 PM · 06-11 01:39 PM · 06-11 01:40 PM · 06-11 01:41 PM · 06-11 03:48 PM · 06-11 07:29 PM · 06-12 11:44 AM · 06-12 06:05 PM · 06-12 08:05 PM · 06-13 12:35 PM · 06-14 03:12 PM
Arapahoe Crossing (13) — 06-09 10:21 AM · 06-09 02:44 PM · 06-10 08:22 AM · 06-10 08:23 AM · 06-11 12:21 PM · 06-11 03:30 PM · 06-11 06:23 PM · 06-11 06:36 PM · 06-11 07:22 PM · 06-12 06:01 PM · 06-13 10:54 AM · 06-13 02:19 PM · 06-14 06:41 AM
Lakewood (12) — 06-08 03:49 PM · 06-11 07:55 AM · 06-12 09:47 AM · 06-12 10:35 PM · 06-13 09:16 AM · 06-13 09:17 AM · 06-13 09:20 AM · 06-13 12:58 PM · 06-13 01:01 PM · 06-13 03:13 PM · 06-13 06:37 PM · 06-14 09:18 AM
Aurora Mississippi Ave (11) — 06-08 04:53 PM · 06-09 05:22 PM · 06-09 06:50 PM · 06-11 12:18 PM · 06-11 12:41 PM · 06-11 07:15 PM · 06-12 11:33 AM · 06-12 11:33 AM · 06-12 11:51 AM · 06-12 07:12 PM · 06-14 10:37 AM
South Park (11) — 06-08 02:00 PM · 06-09 11:31 AM · 06-10 06:00 PM · 06-12 04:38 PM · 06-12 04:38 PM · 06-12 04:40 PM · 06-13 01:13 AM · 06-13 10:41 AM · 06-13 10:41 AM · 06-13 11:05 AM · 06-13 11:52 AM
Chatfield (7) — 06-13 08:10 AM · 06-13 02:06 PM · 06-13 02:08 PM · 06-13 03:05 PM · 06-13 06:35 PM · 06-14 03:59 PM · 06-14 07:20 PM
Crestline (1) — 06-09 06:19 PM
Loveland (1) — 06-14 05:32 PM
Generated from per-call classification against EAS's custom taxonomy (v5). After-hours = outside office_business_hours for the shop/day. Stats regenerate from the CSV; Key findings are hand-authored in the findings sidecar. Edit a day's CSV (corrected_category) and re-run.